i purchased a denali north face on 12/21/10 not realizing i should first look for reviews. Website exactly resembled the real NORTH FACE website...after i made the purchase, i said nope i shouldnt have done this, when realizing there was no phone number to call. I sent them 20-30 emails saying please refund me, i ordered it incorrectly, i dont want it..dont put credit card thru...emailed the third party credit card processor. to NO avail...no one answered me back...they did process my money... no contact as to when item was going out...went to my bank 12/28/10 to file for freudelent behavior.Gave the manager all of my emails..and the phone number for the card company...just found out today 12/29/10 that it was shipped on 12/26/10...it said will ship in 24 hrs...definately not...and my bank got in touch with them, they wouldnt answer the phone obviously for a customer...because they realize this is a scam, and they are selling fake north face jackets, , , i do not want the jacket...i am still emailing them to reverse shipping, i cant imagine sending this jacket back to them, so then they have my $$$ and merchandise..and i have NO way to contact them, as they have proven, they will not respond...please help me...!!! they need to be taken off the internet..they are ripping people off...