I have filled my taxes with Jackson Hewitt, for 8 years I was 9 months pregnant due any day when I walked in their office and as for my W- 2 form back, the manager refused to give me back my w-2 buy asking me why I wanted it back, she repeatedly kept asking why I told her because my husband wants it back to go some where else. They did the preview part of filing for me a day before this day, they never filled it yet they wanted to charge me 200.00 dollars befor they would file so i went back the next day to ask for it back. The manager told me I could not have it back unless I paid her 20.00 dollars firt for just looking at my w-2 for . Now you tell me how damn shity is that here I am 9 months pregnant stressed out and very upset she had no write to charge me 20.00 dollars for asking for my w-2 form back. and did not even write me a receipt. I could of given birth that day, thats how upset I was. Jackson Hewitt is a shitty place to file your taxes in okeechobee. I recomend H 7R Block they dont treat ya like shit. Why am I complaining now and not then " WHAT THE HELL GOOD WAS IT GOING TO DO" tHATS THE PROBLEM WITH COMPANYS THESE DAYS THEY DO NOT TAKE THEIR CUSTOMER COMPLAINTS SERIOUSE ENOUGH AND DO NO INVESTIGATION ON IT EITHER. so good luck to all you Jackson Hewitt Fans.