I went to jackson hewitt because they state they are cheaper but it is not true. I went to the one in Belpre ohio. They told me I was not allowed to claim someone as a dependent that I have claimed for years thru h&r block. This was not true, I had to go to h&r block and get an amended return, jackson hewitt would not even reimburse me the $40.00 that i had to spend to get my return amended and couldn't even tell me why they would not let me claim this person. In the end, h&r block ended up giving me over $500.00 more with state and federal put together. do not use the jackson hewitt in belpre ohio. They do not know what they are doing. when I told the preparer they were no more cheaper than h&r block she stated to me "It's all just a scam anyway to get you to come in". These tax preparers are silly and ridiculous and I would strongly recommend that no one uses the Jackson hewitt in Belpre ohio.

Never go there ever again seems like they lied just to get money jackson hewitt *** lies screwed me dry f**k jackson hewitt h&r block from now on eat poo jackson hew.

Jackson hewitt lied to us and told us we would have our money in 8 to 15 days and charged us$229.00 and now were being told our taxes will take almost 3 weeks thats not right we'll never use jackson hewitt again they lead you in by telling you one thing and all they can say is oh well its not there fault well im telling you it is they tell you something thats what you go by.i did my taxes my self last year and should have done them this year had no problems on turbo tax but people are always out to screw someone.

After filing taxes with Jackson Hewitt in 2005 at a busy office, on 95 & South Western ave in Chicago, One of tax prep guys tried to bribe me saying he could get me out faster if I gave him some money $50.00 under the table. I declined, when I got called to him to do my taxes I heard him whispering to the lady next to him "she didn't give me ***, I'm gonna make her pay anyway". After he was done doing my taxes, Thank GOD that I decide to take the gold guarantee (much to his dismay). Long story short, the next year I was audited (taxes snatched) by the IRS because of a mistake he knowingly made. I made nearly 300 calls to JH corporate and local offices to have them make good on the gold guarantee. Because it was off tax season and the original filing office was closed permanently, I was sent from office to office. NO ONE at JH wanted to touch my claim saying I had a problem because the original filing office was now permanently closed and they did not want their office charged for the mistake, since it wasn't their offices mistake. Meanwhile, I moved out of state. I talked to several people in my new state and I threatened legal action against JH. Finally 1 lady in the whole of the JH company filed my gold guarantee claim. Finally, 2 months later, JH's insurance company decided to came through. I would finally receive over $4, 000 almost 2 years to the day the guy jacked up my taxes. DO NOT USE Jackson Hewitt the gold guarantee means nothing and they have too many shyster's working for them WITHOUT any accountability. If there is ANY TYPE OF A PROBLEM, they will shuffle you around and pass you from office to office until you decide to leave them alone! RUN AWAY FAST from any JACKDON HEWITT OFFICE. Let my and others experiences on this site be a warning to you!

My taxes were screwed up royally by Jackson Hewitt (JH)! I got a letter from the IRS saying I owed them another $600. The rep that did my taxes had no idea what he was doing. He fat fingered the numbers and entered the wrong information in the wrong boxes. They hire random people and train them on the fly. No tax experience at all! I filed a complaint with JH's corporate office twice and got the run around BIG TIME. The local office was closed, so no one was available to help me. I do not recommend this company to anyone! I will never use JH again! I still have not heard back from the corporate office. They originally gave me a letter that says "JH will reimburse you for penalties and interest charged by a taxing authority if a JH tax preparer makes a mistake - it's a crock of ***!