i am in a dispute with one of jackson hewitt tax service on bright leaf blvd.smithfield n.c. .the young lady prepared my taxes for me my house burned down on the night of the ice storm on jan 10th 2011 we lost everything.i contracted some work from her during her work hrs. to have the debree cleaned she recieved 1600 dollars from me and did not coplete the job she will not return any of my calls or text .this fire left my family homeless.she took my money during a crisis so i want to know what else she has possibly taken.i do not trust this tax preparer at all and want a full tax investigation.the story is alresdy about to be on the news .i would be glad to give tthe tax preparers name and proof with the contract we sighned pictures and witnesses that this is true.because of this i have had to borrow this money to get the clean up done.if she took my moneyin a crises then she would take my money just because she can.

This complaint against Jackson Hewitt Tax Service is not new, but ongoing ever since our 2005 and 2006 Federal and State Income Tax was wrongfully prepared. For 2005 I had to pay $1, 273.51 for overpayment of Federal Income Tax. For 2006 I had to pay $1, 609.60 for overpayment of South Carolina State Income Tax. That totals $2883.11 I had to pay out of pocket for ridiculous mistakes made by two incompetent tax preparers employed by Jackson Hewitt.

Ms. Kovolenko has taken some responsibility and reimbursed us for a substantial amount of the tax overpayment, but only several hundred dollars more than I have had to pay. The $1, 609.60 overpayment from the South Carolina State Tax is money I never received. The entire amount ($2, 231.00) was issued to Loris Hospital in South Carolina for billing quite a few years ago for services my wifes ex-husband failed to pay. I can live with that fact, but to have to pay back money I didnt receive due to a mistake Jackson Hewitt made is not acceptable. Had the state income tax been prepared correctly I would not have had to pay $1, 609.60 I never had or was supposed to have. Since beginning this letter of complaint I have received another notice from the South Carolina Department of Revenue that I additionally owe $311.00 for the year of 2005.

Obviously Jackson Hewitt Tax Service and/or Ms. Kovolenko has decided that taking 50% responsibility for their mistakes is satisfactory and I should be content with the decision. I am not. If Jackson Hewitt was the reputable company they claim to be this calamity would be totally rectified.