I was falsely accused of stealing from JCPenny. I was escorted to a "security area." The staff then rifled through my purse, and helped themselves to my belongings, claiming that they must also be stolen. They "confiscated" (stole) four wristlets from Coach's "Poppy" line that JC Pennys does not even carry. "A Pepper phone case, " "a Pinky wristlet, " a "violette" wristlet and a "Pink Tartan wristlet."

They made no secret or attempt to hide the theft of my belongings openly. I am seeking to take legal action for the theft of my personal belongings. (Which I have receipts for.)

This all took place in about a one year period. NEVER DO ANY BUSINESS WITH JP PENNEY. I am a single guy with only one JC Penney credit card that I keep in my wallet. I did not use the card for months. I paid the card in full. I then called them to cancel the card. They almost begged me to keep the card. So I kept the card. Then a mysterous charge of $88.50 (I dont know the exact change amount) appeared on my card. I called them and they told me it would be removed. Two months later, I called again they said they are sorry and would fix it. Another month, they did nothing. They keep charging me fines and fees. Finally after several calls, I talk to a supervisor. The supervisor tells me that she is very sorry and she will make sure that this is cleared up as soon as possible. Two weeks later I get a letter from a collection agency for $229.80. I called them and they said the JC Penney account is closed now I have 2 options; 1) Pay the full amount and remove the negative from my credit score 2) Pay $25 less and still have a negative on my credit score. I paid the amount in full over the phone. The collection agency guy told me that he gets tons of calls about JC Penney and he hears the exact same story as mine. How many BILLIONS of DOLLARS is JC PENNEY SCAMMING from the Public with their CREDIT CARD FRAUD. There is no way to fight a $30 Billion Dollar company that is doing credit card scamming.

I took my daughter for an hair do in Clermont, Florida. Hairdresser did not comply with hair do. She made a total mess of hair. I asked for an explanation, Jane wouldn't answer. She made my daughter cry on her special day. Supervisor (Flor) got other hairdressers to help my daughter with hairdo. I didn't see Jane anymore. Finally they got it done. It was not the hairdo my daughter wanted, but at least it looked good. Flor came back with another supervisor (male). He said I would only get 10% discount. I was charged $45.00 after being there for hours, furious, and stressed out!!!I really wish someone would do something about this injustice!!!Still mad...

I went to the website and ordered a pair of shoes. When I went to the "checkout" to pay, I put in my debit card number and then saw a box that said, "save $10 on this order." Naturally, I clicked on the box and was taken to another page where I signed up for a 30 day FREE trial of something called Perfect Home 2. I'm not really sure what it is, but the page said I would not be charged for it for 45 days after I signed up. I intended to try it out and then cancel before I was charged for it, unless I decided it would be a worthwhile service to use. Again I had to enter my debit card number. After all of this, I went back to JC Penney website and I still did not get the $10 off the shoes. Now, $10 isn't a lot of money, but the point is that I don't like being cheated and I feel this is exactly what happened. I believe this is fraudulent and so I have already filed complaints online with the FTC and the Better Business Bureau. If a company does not intend to follow through on what they advertise, then they should pay the price for their fraudulent practices.

On September 17, 2010 I purchased the Serta Gentle Haven mattress and foundation. I was torn between this and the Sealy Forevergreen latex model. They were the same price, so it wasn't a monetary decision. The ini...tial comfort of both was the same. The problem I had with the mattress I had was that it generated too much heat. I was leaning to the Sealy as latex does not generate heat. However, the Serta also stated that it was a cool mattress. I asked the salesman for his recommendation. He (Kevin) recommended the Serta. I also asked him about the return policy. He stated that there were no returns. But that he had seen people get a return or exchange by speaking with the department or store manager. On Thursday September 30, 2010 my bed was delivered. The delivery people were very professional. I have no complaints with them. However, this mattress also generates too much heat. The following Sunday I went to the store to see about an exchange for the Sealy latex model. I was told I needed to contact customer service and was given the number. Customer service told me they couldn't do anything for 6 months. I went back to the store the following Friday afternoon. I talked with Kevin. He then got the department manager. The DM told me it would have to be approved by the Store Manager (Keith) who wasn't there at that time. Keith contacted me by phone the following Monday. He stated that his concern was that I would have the same problem with the Sealy mattress. I said that I had researched the problem and that latex foam was the only way to go when there is a heat problem. Keith told me he would contact customer service and get back with me by Wednesday. I received a call from the JC Penny number while I was working. I could not answer at the time. No message was left. I tried calling back but the store manager was gone for the day. Friday of that week I went in to see Kevin again. He wrote down my name and number so that Keith could contact me. I saw him put the note in a drawer. I would imagine the note is still in the drawer as I have not heard from anyone since. I have not been in contact since then. What it would take to resolve this: give me an exchange for the Sealy Forevergreen mattress