Jc Pennys Salon

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Category: Lifestyle

Contact Information
California, United States

Jc Pennys Salon Reviews

Hurt Assosicate February 17, 2011
Assosiate Abuse
My Complaint Is about my salon manager . She is unfair and plays favorits twards other assosiates. Company Expects you to have a 18.50 a month quota or you will get a corretion, understanding that is easy but when the economy is down its hard to keep your quota up, alot of our business is by walk in / call in clientell and there is suppose to be a list of who get the first walk in/ call in, Well the main receptionist and the manager have there own way of doing things they feel they can give walk ins/ call ins to who ever can kiss up the most insteed on following the line up. I have had Clients call me that were refered by close friends say when they called to make a appointent knowing I was open on piticular day and time that the receptionist tried to place them with anyone but me, because of this it is hurting my business my client called and made a complaint to the store manager because the salon manager was on vacation, no actions were taking to dicuss this because it is still happening. More Proof On busy days working the same hours as other stylist that also have open books they recive 3 times more the walk in/ call ins that I have recived more proof is that There are monthly revenu reports and year to date revenu reports that anyone can view and it shows a % of walk ins / call in and our clients that were refered to you comparing to another assosiate that started working after me and has the same hours her year to date report she was assigned 133 new clients when I was assigned 93 new clients . the clients that returned to her for more services were 100 and the clients that returned to me were 89 it shows that im am able to keep returning clients. the percentage of clients that requested her 47.3% the percentage of the clients that requested me were 55.2% The clients that were assigned to her was 52.7% and the clients that were assigned to me were 44.8 precent the numbers do not lie ! On other proof one reseptionist told me that my manager goes up to her and says make sure you give her alot of walk ins as in the other assosiate. In other cases My manager has Denied that I have came to her and talked about whats going on and kept her informed about information in the salon. I thought Jc pennys is suppose to be honest and fair and loyal to there employees because if it wernt for us they wouldnt have a business Im very discusted with the way managment is running the store and the salon !!!

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