JCPenney Lansing Mall

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Category: Lifestyle

Contact Information
Michigan, United States

JCPenney Lansing Mall Reviews

They call me Sa.. July 21, 2011
Always Harrassed
This JCPenney store needs a whole new management team!!! They especially need to replace Assistant Manager Casey, and Jeanne Rizzo.
Jeanne had the best Receptionist working for the salon that they've had in years! She had been harrassing this young single mother of 3 for months. Including writing her up for NOT wearing enough make up. If it wasn't one thing it was another. This young gal knew it was a matter of time before she would be getting terminated for SOMETHING... It was quite obvious to her, so she began watching her moves and writing down everything. Sure enough... The L.P. manager Chelsea whose 19 years old (if that tells you anything) called Carley into her office and told her she wanted to get to know her and her family. Carley shared her family life with her. Then she told Carley she wanted to give her the opportunity to "come clean" on some stuff so that she could have a "fresh start" and a "clean slate". She then told Carley that she "saw" that she punched in at a different time by using the manual time sheet. Carley could not recall any of this since the incident date happened a month ago. She then stated how she doesn't get breaks like the average person. And how there have been times if she forgets to punch and gets there at 12:50 she still puts in 1:00. She then asked her to write up a report stating that she does this but that it was incidental. Being Carley had no recall of this information she wrote word for word what Chelsea told her to write. Afterall, Chelsea promised by writing this apology letter that she would have a clean slate. Then Chelsea left the room and presented it to the Ass. Manager Casey who then came back into the room and fired Carley for admitting to the nonsence that Chelsea told her to say...!!! What?!?! This was total B.S. considering Carley has worked there for over 2 years and has never gotton in trouble for anything more then not wearing enough make up. However, she saw this coming. I as a customer will not be giving JCPenney Salon my business again. Like a few stylists have said... Jeanne Rizzo purely did this because she would like a younger generation of clients and stylists working in her salon. Carley reached out to the elderly and has served them by even taking them to appointments because that is the service Carley gives. She is a kind gal and it shows. If anything Carley should have been given a management position.

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