jcpennyoptical

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jcpennyoptical Reviews

fra5 January 27, 2011

defective lenses

Purchased new glasses, the lenses after cleaning with the provided eye cloth became blurred as if oil or something on them, more I cleaned the more they looked like some thing had smeared, the coating, ????? I was told that it was my fault for using the provided cloth, Needless to say I had to pay for the new lenses-- Not my fault..

Duke Cooper September 13, 2010

eyeglasses

Purchased pair of eye glasses and was and still am very unhappy with them.Have had to take them 6 times to have the lens put back in and now they constantly fall off my nose every time i look down.Every time i take them in to re adjust it takes me 4 buses and 5.00 in fares. After talking to the employee at your store in the sun valley mall in concord ca.ive been told all they can do is to keep re adjusting them I will take my business elsewere, jcpenney. You wont rip me off again. Also forgot your price was a total rip off. Duke Cooper