I have been dealing with CNAC and JD Byrider for the last 5 years. The first problem we had was a vehicle that they sold us that had a list of electrical problems, in which they stated it did not have, unfortunately the vehicle was totaled out in a car accident, in which JD Byrider forced us into anther vehicle, by the way was listed cheaper than the original one that we purchased with only 44, 000 miles on the car. But by the time all said in done we ended up spending more than $28, 000 for a 1998 Buick Lesabre which apparently was a flooded vehicle that JD Byrider sold that was involved in the hurricane Katrina storms. I have had numerous problems with the vehicle, we replaced altenators, starters, tensioner belts, fuel pumps not to mention, it have electrical problems as well, back in 2008 we had a problem with the vehicle cutting off and not starting, I contacted JD Byrider and was told to bring the vehicle in which I could not due to it did not start so we had to spend $289.00 for towing. Upon JD Byrider looking at the vehicle they have determined that the heads were cracked on the engine, (in which we still cannot understand why when the car only had 44, 000 miles on it) and they stated that they will repair the problem by rehauling the engine, but in reality they only blew out the engine and did a temporary fix, they had the car approximately 3 days and charged me another 279.86 for labor (in which they stated that the vehicle warrenty just ran out at the time of the repair). Since that time we have continued to have problems with the vehicle and every time we tried to contact JD Byrider the phone numbers were temporarly out of service, the car lots have been closed and we have given the run around. But, it is so irronic they know how to be available when they cannot recieve a payment. Now to bring it up to speed, the vehicle finally died, in need of a whole complete engine, apparently antifreeze have been backing up from the radiator to the motor, the motor have cracked heads, gaskets and much more wrong, I finally dug arround enough to find a person to contact which is located in Chamblee GA (the only JD Byrider around now, why is that?) I explained to him what have been the issues with the vehicle and JD Byrider and he tried to find my vehicle repairs in his PC sysytem and stated that he did show repairs done to my vehicle since March 2007 which is completley untrue. Stated that the person that I gave my vehicle to at JD Byrider was known within JD Byrider and CNAC to be a scam job and that he was no longer with the company, (as if that have anything to do with me, their employee their responsibility.) He also tried to sound compassionate and stated to allow him to correct the problem (because I threatened to take this public to the news, radio & ect) and stated he can repair the car for $39.00 per hour for labor plus parts. Which I feel is not acceptable. I started digging around and found vehicle reports a total of 34 of them on my vehicle alone and on one of them it was listed being salvage due to flood. (which in reality it was not salvaged, or either JD Byrider sold it anyway). I decided to look at my vehicle to see if I can spot flood damage, and wow was my finding suprising, Molded carpet padding under the carpet inside the car and in the trunk, pinestraw and dirt was also evident and you can see rust on every piece of metal in the bottom of the car and trunk. I informed JD Byrider of this and was told that the vehicle reports were wrong. (which I seriously doubt). I also have filed BBB complaints and I am in the process of going to the Attorney General Office to file Law suit. I suggest all people that purchased from JD Byrider to find out about the vehicle history, and just a note Carmax is not a good source to find it, they only provide partial reports. I have had several certified mechanics to look at the vehicle and stated that it was a flood vehicle and said that was the reason why we had so many problems with the car and stated that is why the car had low milage. File a complaint with the Attorney General Office, BBB, and The Consumer Affairs office in your area, take it public to the news, radio and ect, if they get enough complaints we can get a standing to get what is owed back to us as consumers. Do not stand by and let this company get away with the things they are getting away with. It is time for change and I am starting my process of change today. Please begin to start yours. If you need more information on how to get your vehicle reports (of course they are not free like they are advertised, they cost anywhere from $19.99 to $49.99 depending on how extensive the report is) Feel free to contact me personally at
[email protected]