I purchased a pair of jeans from Jeans.com. They advertise easy returns so that you can get the right pair. You have to call to get a number for a return. It took me 7 straight days of emails and calls to get a return authorization (right before their 10 day return deadline).
After I returned the jeans, getting a signature confirmation, I have sent four emails, made three phone calls, and still have no return credit. Do not do business with these people!