I purchased a used vehicle January 26th, 2011, a 2007 Jeep Laredo. It has an existing problem with the TCM and ECM, the main computer board for the Transmission which communicates through the computer module under the shifter. This vehicle has given me so much problems, that I finally went to OMVIC, and they just sent me back to the dealership. In dealing with the Car Dealership, they've done nothing but give me lip service. They've continually provided poor customer service, it's taken almost 5 1/2 months to get a response from them to no avail, I am very unhappy with GD Coates Suzuki, they've provided me nothing but headaches. I went to MTO, as well and the Ministry of Consumer Affairs to no avail, no solution, other than they provided me with more phone numbers to call. This incident has caused me great loss on the vehicle, it has cost me considerable downtime, extra money to have the vehicle checked out by transmission specialists, and could still cost me more money should the part they provided at N/C, mot fix the existing problem the vehicle has. This part is not being installed by them as it should, not only did they not provide much support, they left me without a vehicle many times, as diagnostics were being done, I was stuck at the Dealership waiting... This is an existing problem with the vehicle! I regret ever meeting, dealing and buying a vehicle from GD Coates Suzuki! The Solution provided me by GD Coates Suzuki is intolerable, unacceptable and I have had the worst ever car buying experience in my life. I cannot believe in this day and age, that a company can continue to do business in this manner. They should be ashamed, and not allowed a license to sell any vehicle to any consumers. They have a 40 year reputation as crooks. My situation is still unacceptable, and I am tired of dealing with crooks. Its a sad world when you see and hear others that have been rooked by this Car Dealership. They should be put out of business, regardless of volume!