I gave Jeffrey a $1200 retainer. During the early stages (before payment) the person I spoke to was "Dale". He's the sales rep, the sweet talker, and the guy who promises you the world. He tells you of the wonders that they can perform for you. Once I sent the payment, I never heard from him again. This is when the phone calls and emails start from the "clerks". I never had a chance to spoke to the lawyer. I got to speak to the "clerks". For speaking with them, you'll pay a hefty price - $250 per hour. If the clerks call you? That's a $40 charge. Every time you sent an email with "10 words", you got charge $40 or stay on the phone for 5 minutes with a clerk. That is a $40 fee. One of the clerks leaves you a voicemail? That's another $40. Sometimes, if they had an internal meeting, you will got charge $80 to $120... so on...
They tried to get you a big plan, thus you will pay more fee. I have paid them almost $7000. Finally, I have to filed for a chapter 7 which is the result of the "Big plan to fight with IRS".
At first Jeffrey need my $1200. After that they demand $500 each time they need more funds. This lawyer does not take personal checks btw... Money order or credit cards only. Read the terms carefully. You'll sign papers saying that being billed is acceptance that they have done the work. You pretty much have no recourse, it's a heck of a scam they are running. You have no control on what they should charge which is accept to you.
This is a "letter of the contract" scam. They'll be sure they meet the letter of the contract without actually providing any real value for your dollar. Sometime, when you ask question, the "clerk" reply you that she need to get back with Jeff. The associate or staff didn't give me the detail or the big picture why we should have the support document or why we should go for this game plan. But it has to wait until I have asked for the detail. When a client pays your associate or your staff as the same rate as yourself, they expect that the person answer the question have full detail knowledge as you. As a result the communication back and fore can be avoided which can save the client overhead or unnecessary expense on the legal fee. This is because the main issue is the way the company or service provider has provides a less skill consultant with a high consultant fee and the unnecessary charge/expense. This is a company policy issue or service issue.
When I fired them they were up to asking for another $80 that I still own them. lol.
My advice to you: If you have IRS tax issue, please hire those attorney locally. At least you can speak to they. Do not use any long distance attorney.
Here are other link or complaint:
http://www.ripoffreport.com/Lawyers/Jeffrey-Fouts-Attorn/jeffrey-fouts-attorney-at-law-m59a4.htm
http://www.ripoffreport.com/Lawyers/Jeff-Fouts-Associate/jeff-fouts-associates-charge-gf2ca.htm