I ordered an entire Jeld-Wen package, 88 premium Jeld-Wen products consisting of windows, doors and sliding doors for a new residential construction on the water. My construction plan clearly called for IMPACT products. Long story short, all Jeld-Wen products failed Florida State inspection. Not a single Jeld-Wen product was impact.

My project was red tagged and all construction came to a screeching halt. Months passed, costs compounded. Jeld-Wen and their authorized Dealer, The Molding Depot, refuse to cure their blunder.

Worst of all, they are now knowingly and complacently OK with my family's and neighbors lives being in life-threatening peril. Instead of responsibly fixing the problem, they made a willful decision to fight me in court. Unbelievable!

Imagine that, Jeld-Wen and their Dealer send me all the wrong products, delay my project, turn my house into a glass bomb, put lives in peril and then both take the shameless position to fight me in court.

BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

Jeld-Wen and their Dealer have put me, my family and my neighbors in a very dangerous position. We are 1 hurricane away from losing our lives!

Sold me a door, which apparently had a manufacturer defect, and the glass failed shortly over 1 year after install. contacted them for a replacement and they strung me along for a full TWO MONTHS "processing" my issue.

Then they finally contacted me and said they would rush me a new door and it should arrive in ONE MONTH!!!

so apparently jeld-wen believes that people are just fine to live several months without a front door. do not trust their warranty, as even if they honor it (which it appeared they were trying to weasel out of) they will take several months. i'm just glad it wasn't winter as i would be frozen solid!