I purchased the AVG Virus Protection over the interent. I supposly downloaded it but it is not working. I paid a good deal of money for this because I got the 3 year plan. I was not send confirmation or any kind of receipt . I have been using the AVG Virus protection (free) but since this is my work computer I would like some thing better. I can not find any address or telephone number for AVG so what am I to do.