RE:confirmation number is 262-19332441.
Dear JetBlue,
I need your help to receive a refund for the cruise that I bought from you. I’ve always been happy with JetBlue and your products and service has been great. This cruise advertised and bought on your sight was an inferior hoax. Carnival left the port of Miami four hours late with some lame excuse they were still loading baggage.
This they announced would not in any way effect our cruise and arrival time at Ochos Rios, Jamaica and Grand Cayman Island.
We left Miami Port and then the next day found the captain made a unilateral decision to abort our travel plans and not go to our destinations. He announced the propulsion system would not allow the journey and thus would be taking us to Nassau Bahamas to spend an afternoon and evening. The destination contracted and paid for to Jet Blue was never fulfilled. Instead our 2010 vacation was destroyed. I would choose any run down city stateside over Nassau. Our vacation has been hijacked and I demand my money back.
I like Jet Blue and have always been pleased with your service and will continue to fly JetBlue but I need your help in resolving this issue. I’m out of the amount I paid you for the cruise, a trip to Florida costing us $400. A rental car that I left at the port costing $300. Plus I paid 100.00 to the parking at the port.
Cruise Details


Itinerary: 5 Night Western Caribbean (Miami roundtrip)
Departing On: 01/16/2010
Returning On: 01/21/2010
Cruise Line: Carnival Cruise Lines
Cruise Ship: Carnival Destiny
Dining Request: Late Dining (around 8:15 pm)
Stateroom Category: 4G (Interior Stateroom)
Stateroom Number: 8198
Cruise Reservation Number: 93N7Z5
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