Jet Blue Airline

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Category: Travel

Contact Information
United States

Jet Blue Airline Reviews

Black and Blue July 21, 2011
Awful experience
Jet blue denied us boarding, claiming that the flight was "closed" yet there was still 20 minutes before scheduled departure. this caused us to miss our godsons confirmation. numerous complaints to "customer no service" resulted in the most horrfic level of bull sh*t from JB. These people are truly awful. I would NOT recommend them to anyone, they are unreliable, arrogant, superficial, and primarily concerned about their own comfort, with no care whatsoever about the concerns of their passengers. Words fail to describe the dreary and insincere level of hostility that emanates from this dispicable group. WE upheld our part of the transaction, but jetblue failed to honor their part. when a guy sticks a gun to your head and steals your money, he commits a crime, when jet blue does it, it just part of their business plan.
Vito February 17, 2011
Stole my camera
This is a true story...I left my camera under the seat for 8 minutes. The crew actually reported finding my camera under the seat. I was told they would be down in 10 minutes and that's the last I saw of my camera. What's worse is that I carried my car keys in the camera bag as it was my only carry on and I was stranded in Buffalo with my wife and two kids until late the next day. I had to have a new key cut for my car which cost $250.00 dollars. I had over 300 pictures of my family vacation on that camera and those memories are lost forever. This was a despicable act by a criminal who works for Jet Blue airlines. This is still under investigation and if you return my photos (and you know who you are!!) I will drop this case. If you choose to delete my memories forever and pawn my camera I hope Karma pays you back 10 fold someday...and it will you thief! May god forgive you but I won't and Karma sure as *** won't. Let's see what Jet Blue does to keep my business because honestly it was a great experience flying with them until this and they may have lost a life long customer over this. The supervisor on that evening did NOTHING to help he was as useless as a chair leg. Let's see if Jet Blue does the right thing and reimburses me for this. Camera $750.00 (replacement value is over $1000.00 since I bought it on sale). New key for my car $250.00. plus other expenses.
Doit October 20, 2010
Points fraud
Jet Blue emails that your True Blue points are about to expire promise that you can prevent expiration by obtaining a True Blue credit card. They expire anyway. Customer service then says that once new points from True Blue credit card use post, they will then be reinstated -- which is not at all what they promised in their email. My new points posted a week ago and I'm still waiting. In the mean time I haven't been able to access them for planned travel (sale now expired) and who knows weather their new reinstatement promise is any better than their original.

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