Me and my friend supposed to be fly to Singapore on Friday, Nov 19, 2010. During check in, I got confirmation that the flight would be delayed for 30 minutes. And offcourse it's ok. My nightmare then start, after 30 minutes delay we heard another delay for 30 minutes with non sense explanation, the flight from Singapore turn to base. And then it takes 2 hours to decide to cancelled the flight. and the worst is they take another hours to decide how to accomodate the passangers. All decision have to ask approval from makes the passangers handling very late. Fanally, we got the accomodation on 5 o clock in the morning! It was very clear that this company do not have any procedures to take care their passanger when the flight is cancelled!