[email protected]

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Category: Business & Finances

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Philippines

[email protected] Reviews

jo222 May 27, 2009
Non Shipment of supplier
Sir,
Could i ckeck the company named Super-Elec Distributor LTD located at No.256, 2/F., Saibo Building, HuaQiang North Rd, FuTian District Shenzhen Guangdong 518001 China.
I bought 10 Sony PSP worth 650USD via western union and the supplier (ZENG XIANGYING) told me that it was shipped through EMS with tracking # EB100186308CN and after a few days he mailed me stating:
QUOTE:
Hello Lim,
It is 16:47pm on Monday afternoon here. I just got a urgent call from my forwarder and they told me that the shipment was stuck at the custom while tried to declare from Chinese Export Custom on Yesterday.
The custom officials were holding the shipment, it was because they found following reasons about our shipment:
1. Brand Sony-without Sony original permit certificate, they do not allow to ship any brand products. Or, they will catch the shipment.
2. Since 2009 in Shenzhen city, do not allow to ship out any brand products like Sony, Apple etc, only the original manufacturer that can show the permit certificate can ship.
Except above, my personal opinion is, the custom officials are just greedy and making a way to earn our money. They are the God and they can tell which we can go. Now we are just unluck and being hold and they have asked us to pay penalty so they will just release our shipment.
My forwarder advised that the penalty amount will be same as actual product amount. So, the custom requested us to pay US$600 for the penalty. After we paid, they will sign their name and release our shipment. If we did not pay, they will treat that we are running illegal business and will keep our shipment.
I am sorry, but i did not know this change this year. I have shipped so many brand items this year and no problem. I think it is very simple to understand that the custom people are just greedy, they are just making an excuse to need our pay. This is also not anyone's mistake, because once the custom make a policy then nobody can against it.
As a responsilbe seller, i would love to pay full penalty myself, only in case of my mistake or fault. But, if i paid the full penalty this time, which means will bring me no margin at all. So, i wish we can help each other and see what is your good idea by return.
I won't go away, and i just hope i can resolve this issue as soon as possible, the best way i can do is i can pay 300USD myself so to help you, this can make up my loss and also yours. So, can you also pay 300USD yourself then we help each other to take back the shipment first? I think this way looks fair and next deal we can find a way to earn back our loss.
The custom give deadline only until tomorrow on Tuesday. So, please make a decision fast. By now i can only give 300USD, if you agree, please send half penalty 300USD before tomorrow, so i can pay full penalty to the custom and then get back the shipment. And, at the same day, it will be going on plane and you can check it online.
I am sorry about this matter, but i also just get this information not a long time ago. I will be waiting on MSN if you still need to talk to me.
Kind Regards
Benson
END OF QUOTE:

Im really worried that i have been scammed by this supplier.
Any assistance would greatly be appreciated.
Thank you very much,
Jewi

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