My grandmother passed away a week ago in JGH. Following unprofessional approach at the Urology-Oncology by the nurse Joanna Zepeda who did not bother to verify whether there is an infection present prior to administering chemotherapy ( the source of infection, i.e. swallen, red feet was more than visible, but we don't care right?), she developped sepsis and then massive heart attack.

Most probably she will not survive anyways being admitted to another hospital, however, her last three days and our last moments with her were filled with disgusting attitude from nursing staff, disrespect, ignorance.

I do not beleive that any other hospital would allow such a situation: my grandnmother threw up blood three hours before she passed away, the nurse showed it to the so-called doctor, he starts chuckling and says: It does not impress me.

He is standing in front of the patient's bed and his family, what should impress him then? I did not get his name, if you are able to understand I did not have time to do so, but he was on duty in the morning on the 26th in the red unit, he has curly hair, glasses. Doctors like this shall not be in profession. I would like to enlighten you on the meaning of the profession: it is not about prescribing pills, it is about helping people.

And the nurses of red unit: their attitude is beyond understanding, some guy start screaming at me because I asked for the glass of water for my grandmother.

Why do you develop programs such as CARE and humanization of services: in reality it is the opposite! You are not able to sustain human athmosphere at the basic level of respect and dignity.