Omni-Secure has turned into a total rip off and their software is less than worthless. They have stolen over $6, 200.00 from us which includes the license fee for the deluxe version of the software. This happened in what was an exciting new startup business. It's important to note they also cost us another $50k minimum just in lost time not to mention all the stress, just try putting a price tag on that! Omni-Secure is just a scam to sell bogus software and get people to give them more money for custom programming to fix the software! This is funny because they have no idea how to program anything and rely totally on complete strangers who are just random Russian and Indian programmers that anyone can find on Elance and Odesk for pennies on the dollar. So, if anyone's even thinking about using Omni-Secure, RUN AWAY! The company is ran by a psychotic dirtbag named Jim Lacey. He's a disgustingly bitter and hateful 68 year old failure who's also a confirmed fraud that works from his trailer at 207 Dunlap St. He is well known by detectives in the Austin Police Department, the FBI, FTC and attorney generals in multiple states. It's just him and another loser named Jonavan Hoffman who's hiding out in Panama working off a skype number. If Omni-Secure was ever a decent company, they're not anymore! They are not to be trusted. Regardless of what Jim or Jon will tell you, there are no departments or employees because the only one they had quit and took Omn-Secure to court for thieving from him as well. We're told he sued them and won to get a judgment of $4, 000. Good job Alex! We're going after much more than that! After 5 months of pure hell we decided to give up on any idea of ever getting a refund and have begun the long and painful process of suing them. We experienced the entire gamut of horrors from this company, they; • Changed the price of their hourly custom programming rate from their then advertised rate of $120 to $150. • Lied about all kinds of stuff like their software was used by the FBI which it's not and that they had tons of customers when in fact there's only a handful of people actually using the software after 10 years. And the only reason these few are able to is because they've invested thousands into customizing it to make everything work. • Said they had lots of employees and different offices for programmers, legal, billing and etc. All lies, just a 68 year old loser in a dilapidated trailer house with bad credit and a criminal history a mile long. • Played extremely manipulative and calculative games of deceit from day one by promising and then failing on nearly a dozen instances to provide a simple written contract. • Made every promise in the book just to turn around and renege on nearly every single one of them. (dozens) • Lied and lied and lied and lied and lied some more, literally hundreds of lies and we have them all in writing. (about 350 pages of emails and written agreements) • Wasted 4 months of absolutely critical startup time with hundreds of hours of our time trying to help them do their job. • Failed to give us any updates of the work as agreed (because they weren't doing the work) • Illegally refused to deliver any of the work we had already paid $5, 535.00 for. (They were trying to hold us up for ransom and more money) • Missed every single deadline they themselves set and every single extension of time that they themselves requested. (They were obviously just stringing us along with had no intention of ever doing the work) • Criminally harassed and stalked us with dozens of emails and unwanted communications. • Threatened to hide secret bugs in the software which would render it useless if we didn't pay them another $2, 700. • Slandered me and my other businesses on other websites with absolutely no truth whatsoever (Which makes it slander, the truth is an absolute defense which is everything you're now reading) • Attempted to shut down our copy of software even though we paid for it in full long ago and absolutely own it because they won't give us a refund! • Threatened our lives and went on tirades of bogus fanaticism. • Attempted to fraudulently pass off new, bogus terms of service to the credit card company. (Thankfully we saved a copy of the correct ones at the time of payment!) • Attempted to change the written quote 4 months into the whole fiasco by refusing to do the most important item therein if we didn't pay them an additional $3, 750! This was the absolute last straw so we pulled the plug and went with our own programmer. Do you think we gave them enough chances, was this too hasty? And now more recently, Jim Lacey has done all kinds of fun stuff. He illegally attempted to take down a couple gripe sites which I put up to expose his crimes and fraudulent dealings by lying to my host. Of course it didn't work since they know he's a fraud and now I have even more evidence against him including libel and perjury. He's also went around saying I did all kinds of crazy stuff and that WE OWE HIM $10, 000!!! I have never in my life of 39 years ran into a liar as well practiced and outlandish as Mr Lacey. This guy is as sick, hateful and larcenous as they get. If you want pain and heartache, just buy something from any company he's associated with! To my knowledge those are TSS Enterprises, Omni-Secure, Camdoor and The Smoke Stop all out of Austin, Texas. If you've had a similar problem with this scumbag please drop me a note from the email link on one of our fraud exposure sites we set up for Jim Lacey and his other business called camdoor. If anyone wants to know more all they have to do is google "Omni-Secure Fraud" or "Camdoor Fraud" or "Camdoor Review". And for Jim who fraudulently claims to have sent me all kinds of legal notices: Again, my mailing address is 3800-A Bridgeport Way #302, University Place, WA 98466. I have yet to receive one single piece of mail from Omni-Secure but I do welcome the day when I see them in court to face justice. OK, everybody, now it's Jim's turn! Watch how he'll say absolutely anything to make you believe giving him money is safe. And be well advised that everything that comes out of his mouth will be an outrageous lie. Watch out!