I went into Jo Ann Fabrics today 4/27/09 @3:30 p.m. in Scottsbluff Nebraska. I had my two daughters with me. They are 2 and 6 years of age. After looking at patters for about 45 minutes my two year old needed to use the restroom. I politely asked if my daughter could use the bathroom. She very rudely told me that I could go across the street to use theirs. I said " please she's only two, and I don't think that she could hold it." The clerk then said "I told you we have no restroom!" I then told her that I had been in there before and the other clerks had let me. She said that they had merchandise back there, and there was only two of them in the store, and she could not go back there to watch me. I think that it is also important to know that there was only one other customer in the store. I told her that I thought she was being redicolous, and really rude. Her next excuse was that their bathroom was not handicap excessible. She said "if a handicap person were to come in and see that my daughter had used the bathroom they would get sued." I shop at Jo Ann's quite frequently because they have the best selection in town. I never go in there for the customer service. It is no secret that they are the rudest old ladies in town. I am very saddend that our society has come to this. We are a small town, it's just too bad that the small town atmosphere is not there in your store.