Johnson & Johnson

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Category: Home & Garden

Contact Information
United States

jnj.com

Johnson & Johnson Reviews

Choco August 14, 2009
Terrible experience
After discovering a hangnail on my right hand ring finger I washed my hands dried them completely applied Neosporin and applied the 100% waterproof bandaids made by Johnson and Johnson I chose their bandaids because the box claims 100% waterproof and easy to apply..I can attest both assertations are bs..first of all I wasted two bandaids attempting to apply the first one..when I removed the backing the bandaids stuck together rendering them useless..this happened twice before I managed to get one in place..after making sure the bandaid was secure I began washing dishes with the belief my hurt finger was 100% protected..imagine my surprise when I found my 100% waterproof bandaid floating in the dishwater, after finishing the dishes I immediately washed then dried my hands, applied more medicine wasted another bandaid managed to get the second one in place..then decided to take a shower..as I was rinsing my hair I saw my bandaid laying at my feet I finished my shower applied medicine yet again wasted more bandaids then angrily reread the box "100% waterproof and easy to apply"..I continued to use these crap bandaids, a few days later I brushed my finger against my own leg and the pain that shot through my hand was staggering..I had a full blown infection...my finger looked like a serving spoon..I gave away those crappy bandaids bought an off brand called sparkle and some triple a antibiotic..I started soaking my finger in warm epsom salt, so here I am still dealing with my infected finger. I fired off a angry, but polite email to Johnson & Johnson at the very least I wanted my money back..they responded with "compensation is on its way" I thought good, now keep in mind I wasn't looking for a fortune just a small gesture that they were sorry I am in pain and dealing with the very thing I had hoped to avoid by using their so called "100% waterproof and easy to apply" product..a friend was convinced I would get a refund plus a little money to compensate my pain and suffering..nothing huge she thought they would send me $50, I was thinking more like $5, instead, what I received was a callous ill thought out response that I was not prepared for..they sent me a $5 off coupon for one of their products..I sent them an angry email and received a response that made me laugh they wanted to talk to me on the phone, I have a hearing problem that hearing aids do me no good for this reason I try not to talk on the phone, I informed them of this and told them there was nothing more to say J&J proved just how much they don't care about my health or safety..then I excused myself because I had to go soak my swollen sore finger yet again..what a sad way to treat a customer!
babygirl32712 August 6, 2009
Injured Using Products
After suffering a very painful hangnail I washed my hand thoroughly applied neosporin and a "100% waterproof bandaid" made by Johnson & Johnson, the bandaids ( btw I ruined numerous bandaids trying to apply the "easy to apply" bandaids as many as two at a time) came off repeatedly after getting hands wet two days later I was left with a very painful and possibly life altering infection..I emailed a complaint and received a $5 off coupon for one of their products..I told them what they could do with the coupon, then I received a check in the mail for $2.50..it took me nearly two months of epsom salt soaks and constant band aid changes. I switched to an off brand bandaid called sparkle and store brand triple antibiotic..only after I stopped using the J&J products did my finger begin to heal..I could have lost my finger to that infection and all they offered me was a lousy check for $2.50 which didn't even cover how much I spent on their crappy bandaids ($3) and their crap ointment ($7)..I will never use a J&J product again..yea, sure they care about their customers..NOT!
Oliver July 2, 2009
Sell crap
After discovering a hangnail on my right hand ring finger I washed my hands dried them completely applied Neosporin and applied the 100% waterproof bandaids made by Johnson and Johnson I chose their bandaids because the box claims 100% waterproof and easy to apply..I can attest both assertations are bs..first of all I wasted two bandaids attempting to apply the first one..when I removed the backing the bandaids stuck together rendering them useless..this happened twice before I managed to get one in place..after making sure the bandaid was secure I began washing dishes with the belief my hurt finger was 100% protected..imagine my surprise when I found my 100% waterproof bandaid floating in the dishwater, after finishing the dishes I immediately washed then dried my hands, applied more medicine wasted another bandaid managed to get the second one in place..then decided to take a shower..as I was rinsing my hair I saw my bandaid laying at my feet I finished my shower applied medicine yet again wasted more bandaids then angrily reread the box "100% waterproof and easy to apply"..I continued to use these crap bandaids, a few days later I brushed my finger against my own leg and the pain that shot through my hand was staggering..I had a full blown infection...my finger looked like a serving spoon..I gave away those crappy bandaids bought an off brand called sparkle and some triple a antibiotic..I started soaking my finger in warm epsom salt, so here I am still dealing with my infected finger. I fired off a angry, but polite email to Johnson & Johnson at the very least I wanted my money back..they responded with "compensation is on its way" I thought good, now keep in mind I wasn't looking for a fortune just a small gesture that they were sorry I am in pain and dealing with the very thing I had hoped to avoid by using their so called "100% waterproof and easy to apply" product..a friend was convinced I would get a refund plus a little money to compensate my pain and suffering..nothing huge she thought they would send me $50, I was thinking more like $5, instead, what I received was a callous ill thought out response that I was not prepared for..they sent me a $5 off coupon for one of their products..I sent them an angry email and received a response that made me laugh they wanted to talk to me on the phone, I have a hearing problem that hearing aids do me no good for this reason I try not to talk on the phone, I informed them of this and told them there was nothing more to say J&J proved just how much they don't care about my health or safety..then I excused myself because I had to go soak my swollen sore finger yet again..what a sad way to treat a customer!

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