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Rebecca Lindsey- Boyd
May 8, 2011
Does not honor promotions
In January we decided to buy a new living room set, we went with Jordans Furniture due to their reputation and quality of furniture. At the time they were running the triple play promotion where if you bought a sofa, and end tables, and 3-D tv you recieved a discounted blue ray player, 3-D glasses and Shrek box set. Well we purchased everything to make us eligible and even upgraded the tv, sofa and end tables, spending 5, 000.00 dollars total. This was in January, it is now May and I still have not recieved my items promised to me for taking part. I have called and filled complaints. They keep just saying their back ordered. The worst part is we can't use any 3-D glasses with the tv they have to be Samsung. Jordans keeps putting it on Pauls Tv however, we took part in the promotion with Jordans. Jordans has done not one thing to rectify this scituation. They have seriously gone down hill.Buyer Beware!!!
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Bruiser
August 18, 2009
Not all furniture Delivered
They are habitual offenders of not delivering all the furniture you order at the same time and do not bother to inform you that it is a partial delivery. They deliver only what they want you to take and then you are at their mercy to wait for the remaining merchandise and are inconvenienced again waiting for the delivery. I cannot stand their blatant" I do not care attitude " that my time doesn't matter. I'm paying for delivery of all my furniture, then I want it and a COMPLETE order ALL at the same time.
I understand that issues can arise, but I have had this happen to me 2x's and my sister just had it happen to her...this is a "common occurence". Just beware and make sure if they inconvenience you, get your delivery charge for free - it is at least what they should do.
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