When I called the bank today regarding NSF fees I was told it is, "Chase's policy to use the highest dollar amount first". If they had deducted the lower transactions first, I wouldn't of been issued ANY NSF fees. Instead they chose to pay the highest amount first.
I had enough money in my account to cover 2 of the items that came in but they chose to pay the highest one first so they could charge me an additional $34.00 for each NSF.
They don't care to help you out as everytime I call I get the run around. I have been unemployed since October, 2008 and collecting unemployment compensation and can't afford to be charged NSF fees when they are not necessary. Needless to say they would not help me because they can only take off 2 fees off in 12 months.
I could not help that my direct deposit did not post in time as it should have but they don't care as long as they get their money. They have no compassion for their customers as long as the big wigs have their pockets full.
Count me in if you find a lawyer to take a class action suit against them.