Chase bank is a very bad citizen taking all possible advantages from the government and tax payers. In turn, this bank, which has become so powerful after taking over Washington Mutual for peanuts, means to put America in a big mess an many Americans on their knees.

I personally have been experiencing a nightmare with this bank. My sisters, brothers and friends are dealing, for their respective home loans, with either Bank of America, Wells Fargo, Wachovia, City Bank or TD. None of them has any reason to complaint as much as I legitimately do about JP Morgan Chase Bank.

In America, the most democratic country ever, Chase Reps. of all levels of authority always refuse to confirm any agreement in writing. ARE WE BOTH IN THE MIDDLE AGE AND UNDER A DICTATORSHIP (Chase's Dictatorship)?

WHAT DO YOU THINK ABOUT A COLLECTIVE LAWSUIT AGAINST CHASE BANK?

BOYCOTT JP MORGAN CHASE!!!

Yes, I just received a call from JP Morgan Chase earlier today concerning my Student Loan. They informed me that I owed money. I told them that all of my student loans are deferred, so I go through my Student Loan book while the guy is on the phone. But instead of talking to me nicely and trying to check and see if they have me on deferment or forbearance status, he goes on to state that the BILL IS DUE NOW! in a very demanding voice. I told him, well... I sent in a forbearance or deferment like I did all my other student loans and of course he went on to say that the bill is DUE NOW! I told him well I have no way of paying, I have no job and no money. WELL HOW ARE YOU MAKING IT! with a ugly tone and I mean a TRUE UGLY Tone! I said I stay with my mom. He went on to say that UOP sent out a letter that I had withdrawn from the school and that the BILL IS DUE NOW! I told him that I would be starting Student Teaching on the 17th of September and my Seminar Class starts on the 29th of September, but the guy refused to listen to me. ALL HE WANTED WAS THE MONEY! I went on to say, "let me call the school and have them speak with you" and the guy wouldn't shut up. ALL HE WANTED WAS THE MONEY! He cared NOTHING about what I was saying. Most of my student loan lenders have been nice and willing to help me. He didn't state well...let me check and see what happened with your deferrement or your forbearance. Let's see what's going on and how I can help! Nothing! He did none of that. I later just hung up in his face more ticked off as ever and my day had been going very well up until then. He ruined my entire day. And just a few minutes ago, they called at 8:50pm. I think by the time 8pm comes around all Telemarketers, collection agencies, and non-profits need to hang it up for the night because that is going to far. I am reporting JP Morgan Chase to the Better Business Bureau. And get this, this bill was due on August 21st. It's just the 26th of August

While I've heard over and over about your poor services and how your company is doing processes to harm your customers and just out right steal from customers I never thought I'd have the quality of service I have experienced from a fortune 500 company like yours. Your company needs to remember who the customer is and that it is the AMERICAN customers that have made your company as large as it is and treating them as you are and continue to will make loyal customers like myself take our business to someone who cares about the customer who pays their bills. Dave Ramsey has nothing good to say about your company and others like it as you randomly choose to increase interest rates, charge fees that are excessive and false which leads to my problem as I analyzed my bills and astronomical fees your business has charged me I discovered many that were false and incorrect which is why I'm contacting you about the service I received and why I closed 4 accounts and transferred our retirement funds to another provider.

From 5/13/2009 till 7/14 your bank charged me $850 in fees over the measly 2 months. To start I noticed a fee charged on 5-13 for returned check for a pay off to my credit card at CapitalOne. I actually made the payment through your online bill pay and the payment was paid but for some reason it showed the payment paid and then hit me for a return check fee on the same charge. I'm not sure how this happened but that's not possible for something paid through the online payment plan which also generated a charge from CapitalOne for $29 that you owe.

Then your process is to pay checks from the largest to the smallest so that once you take the largest payment if the funds are negative you can then charge fees on more checks as the lower ones charging $34 per check causing a chain reaction. When contacting the employees at my local branch they stated they do this so the "important ones like cars and rent get paid first". Well you and I both know this is false what processing them in this manner does is give the higher probability to getting more fees and this is unacceptable.

The next set of major fees in question that I don't feel responsible for were the charges on 6/29/09-6/30/09 totaling $340 in fees for $119.92 in checks making even Money Tree a better deal than your bank, they call that loan sharking in most states and illegal. all of these charges were made on 6-24 and 6-25 and you chose to process the $190 Wal-Mart check that was charged on the 28th prior to all of the others causing a snowball affect and to totally burry us financially.

I then contacted your support to deal with the issue and discovered the representative didn't speak English and could understand a word coming out of my mouth just adding insult to injury. After about 30 minutes of trying to explain how your company just ripped me off and getting nowhere I asked for someone who speaks English as a first language and is located in the states so the representative sent me to another rep that again didn't speak any better English which I was blatantly told I could not have an American representative that understands English. With all the phishing scams out there of foreign countries trying to get bank information for Americans you have the nerve to put a 3rd world nation in charge of my money and having access to all my information for identity theft and to assist in stealing my money, this is unacceptable. I then told the representative that I could see I was getting nowhere with any of them as they don't understand a word I'm saying and that they needed to close all accounts immediately and not to allow for any more fees or charges from his point on.

As soon as I got off the phone I shot an email to your executive office and explained my issue and again that you were "FIRED" and needed to close all accounts and not allow for another charge, fee, check, deposit, etc into any account and that when I get poor customer service from any business when I call I will not continue to use them. Tis is why I do not shop at Lowes, WalMart, Amazon, or any other business that seems to forget who butters their bread and treats their customers like any of you do.

After about 4 days I got a call from the executive office and they left a message on my voicemail so I again returned the call and again told the representative from the executive office that treating customers the way your business has decided to treat us we will continue to "FIRE" you and again close my accounts so no further charges, fees, checks, deposits or anything will go through the accounts.

Imagine my surprise as I watched over the next couple of weeks on an account that was not suppose to be having any activity rip me off for another $170 in fees when I had told 3 people now that this account was to have no more activity. What's worst I even received a fee on Jul 10, 2009 that registered a fee for Jul 9th when the charge went through. The great part about this was on the 10th at 1am we signed in to the account to see if the account was still open so that my paycheck would get rejected but noticed it was still open and my paycheck was deposited. at 1am both the wife and I saw the account actually showed a deposit and no other checks or anything so imagine our surprise the next morning when we discovered not only the deposit that went in but also an additional check and of course your great $34 fee for a check and you dated the processing of the check the previous day even though at 1am that check was not listed anywhere.

Finally after 7/14 I went in to the bank and explained I wanted the accounts closed for the 4th time and the representative stated they couldn't close it that day but would close it the following day (Saturday) as long as it was still positive and cash out funds currently in the account. When I explained why I was leaving Chase after being a customer of that branch and WAMU for 10 years I got no response or even so much as an apology for the poor service your business provides since taking over WAMU who believed in providing good customer service and even took the time to utilize mystery shoppers to verify great service.

I believe your bank owes me a total $573 in fees due to your processes and service I have received from your company and believe if I discover any kind of identity theft against myself your company will be responsible for it since the overseas agents are more likely candidates so I am in the process of getting all my credit reports and will continue to monitor them for changes. These fees are your way of legally stealing my money and I will take legal action if this is not taken care of as I feel the majority of the fees would not have happened if you truly had the customers best interest at heart.

My account was
000003401985392 (closed finally)

I was overdrawn in my checking account from JP Morgan Chase by 2 dollars. The negative balance was an overdraft fee. Because my car is in the shop for major repairs, I would pay that amount when my car was fixed. Today I looked at the checking account online. Because I have not made a deposit, the bank keeps adding $34 overdraft charges. I have not had any other activity with this bank.

I have never in my life heard of such insane practices. This is probably the worst bank I have ever banked with. DO NOT OPEN UP AN ACCOUNT WITH THIS BANK. Their customer service has been farmed out to the Fillipines. The only think this bank is interested in is your money. They will take as much of it as they can.

I signed on with WAMU. Not Chase. Chase commits legal extortion and is not a thing more than legal thieves. SHAME ON YOU, CHASE. Credit Union here I come.

I have been a Chase credit card customer for the past year and have been prompt in paying my bills to ensure that I do not pay “late fees” or “interest on balances”. I have had some past issues with the receipt of my credit card statements and have resorted to using monthly Outlook reminders to pay my credit card bills.

The usual due-date on this card around 23rd and 24th of the month. Imagine my shock when I logged to pay my bill today (21 April 2009) and to find out that Chase has sneakily shifted my payment due date to 20th of April – effectively charging me $39 as late fees. I called Chase’s customer service number to get an explanation. I spoke to one of their customer service representatives, April, who was ignorant, rude and argumentative. She was adamant that the late fees were valid because it was my fault and that Chase would not reverse any late fees regardless of the reasons. I was outraged with this plain day-light robbery and asked to speak to her supervisor. She transferred me to a supervisor, John. John was equally as useless as he sounded like he was reading a script and he gave me the usual policy nonsensical explanation that it is Chase’s policy to not reverse late fees (regardless of the reason). It cannot be the customers fault when Chase revises the customer’s payment due date without informing the customer in advance.

At any rate, after a few choice words, I had John cancel my Chase affiliated credit card. It is appalling to see a multinational financial service organization like JP Morgan Chase stooping to such underhand tactics to make $39 from a customer. It is also unacceptable that Chase would have such a sub-standard customer service team, without an ounce customer service ability in their approach.

It is interesting to see that in times where some financial giants have fallen to the wayside, that Chase has chosen this way to make a quick buck by robbing and alienating their customers and as a consequence send them to Bank of America, Wells Fargo and Citigroup. I do not forsee Chase surviving past the decade if they keep us these negative business practices without any consideration for their customers.