I'am totally fed up with the service at jewerly tv. I ordered a s/s peridot pendant and it was ship to me with the gem stone missing out of the setting, you could cleary see that it was missing why would anybody with any sence send the pendant out like that.I also ordered a man's black diamond ring that they over sold but never bother to notify me than when i called inquiring about the ring that's when they decided to let me know they didnt have it but still billed my credit card then you have to wait for about two weeks for them to take it off the credit card.I ordered about seven items if one more mistake is made with my order thats it for me every item will be returned for a refund of my money.three stikes your out, take pride in what you do what ever it is!