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wapothewhippet
June 3, 2010
they stole my money
Don't buy from this website. Ordered items and paid with paypal. My credit card account was charged, but they never shipped one of the items. The other one was defective, is ent it back and never gor any refund for the 2 bras. I finally reached them after leaving many messages. They said they did not have the items in stock and would credit my credit card, but they never did and it was too late for me to ask Paypal for a refund because they had taken soo long to get back to me. THey are STEALERS and I do not kknow were I can declare them. I am from Canada and not from the States.
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Murkone
May 31, 2010
I am sure this is a fraudulent website
I placed an order Jan 23, 2010 and one month later I still have not received my items. Sent them 2 email messages on their customer service site, left 2 messages on their customer service phone, sent two emails to the person who acknowledged they received my funds from paypal. No response has been given. Hopefully paypal can assist with these people. It was an expensive lesson. The web site still advertises a 3 day only sale and it has been over a month. The customer service hotline says thanks for contacting customer service but doesn't say for who. I am sure this is a fraudelant website.
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Myname
May 27, 2010
Never received order or notice of shipping or order confirmation
Never received order or notice of shipping or order confirmation. No response from what they call a customer service line. Expensive $150.00 lesson! Run as fast as you can the other way!
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Axmedd
April 26, 2010
They do not answer the phone
Placed an order on 10-8-09. Have requested a ship date & tracking # several times. As of 10-27-09 - they STILL had no tracking #, or ship date, nor was the order in progress after 20 days (13 of their business days & they promised to ship within 10-12 business days). Beyond BAD SERVICE, BAD CHOICE. Would NEVER recommend them or EVER order from them again. My experience with them has been frustrating & stressful. Wish I had been wiser & read the reviews on the bad service others experienced with them as well before I ordered. Did order elsewhere now - after all the frustration & pray Julias Bra Shop will refund me PERIOD since I am currently UE & faster than it's taken to have never shipped the items in this amount of time. A response requires several email inquiries. They DO NOT ANSWER the PHONE. Several attempts DURING WORKING HOURS. Was only able to reach voice mail & leave messages - to which there was no response, which is why I emailed.
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takentocleaners2
April 21, 2010
No refund received
Don't buy from this website. Ordered items and paid with paypal. My checking account was charged, but they never shipped the items. I finally reached them after leaving many messages. They said they did not have the items in stock and would credit my checking account, but they never did. It's been 2 months now. I still can't get through to them! Out 112 bucks and not happy!
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Felliner
April 12, 2010
They are the worst type of rip off company
I paid for 2 orders of bras. It has been 4 months and neither order has been received. Numerous emails and Voice mails have been left with no response. You cannot reach a live person and now I know why. They are the worst type of rip off company.
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Travise
April 12, 2010
This company is a huge rip off
Placed order in May, never received. Charged my credit card immediately. Cannot reach anyone at company via phone or email. This company is a hugh RIP OFF!!! AVOID!!!
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Terberone
April 12, 2010
Several weeks went by and I got no replacement
I ordered several bras from them, but they were too large, so I called the merchant to get their instructions for returning (exchanging) the merchandise. I followed their instructions to the letter, but several weeks went by and no replacement. I called several times, and each time I would get their voice mail and be forced to leave a message, which they never returned. Weeks turned into months, and still nothing. It finally dawned on me that since I had paid with my American Express card, Amex might be able/willing to help me, but I was not counting on it due to the amount of time that had passed. Fortunately for me, this story has a happy ending: American Express interceded on my behalf and within one week I received a credit for all the money I had paid, including the shipping (which I was not expecting). Nearly $80 in total. Thank GOODNESS for American Express! BOOOOOO to Julia's Bra Shop -- NEVER AGAIN!!!
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Buffalo
April 2, 2010
Sounds like this company is ripping lots of people off
I ordered two bras on July 19th, and have not received anything except confirmation of my order. Just tried to check their website and it is off line. How do I get my money back? It sounds like this company is ripping lots of people off. What is the recourse?
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csreife
March 23, 2010
Didn't get merchandise or a refund!
DO NOT BUY FROM THIS COMPANY!! I purchased bras and paid $41.97 over 3 months ago. I didn't receive the bras because Julia's said they were out of stock so I asked for a refund and they cut off all communications and would not refund my money. Since I paid thru Paypal I filed a complaint and thought I'd get my money back but all they recovered for me was $6.21 out of the $41.97 I paid!
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