julias bra shop
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Category: Lifestyle
Contact Information
5365 robinhood rd, Winston-Salem, North Carolina, United States
Phone number: 866-635-8117
juliasbrashop.com
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julias bra shop Reviews
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Simon
June 15, 2010
Avoid at all cost: they stole your money
I found Julia's bra shop while surfing the Net. I ordered 3 bras and 3-4 weeks after was still waiting for my order to arrive. I called them and they told me they were waiting for ont of the item and that they would send me everything all together. 1 1/2 after I ordered ir eceived my package: there were only 2bras in it... and no refund for the third one. Also, one was defective. I called them and they told me to return the defective bras and they would refund me for 2 bras. I returned the bras the same day and I NEVER received any refund. I kept writing to them and they were answering that they were just employees and they had sent my request to the owner. I never got any news from them even after emailing to owner (found the adress in Paypal). It was too late to ask Paypal for a refund and they litteraly stole my money. I am in Canada an I do not know *** to declare that to the US authorities.
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angrycsutomer76
May 28, 2010
how to get your refund
It took 3 1/2 months of fighting with this company to get a refund for items they never sent me! I ordered bras worth $117 on 3/5/10, 2 weeks later after no response from email, I finally contacted them by phone regarding my order. Spoke with a customer service person and she told me only half my order was in stock. She said she would send what was available and credit my card for the rest. So after another 2 weeks, still no items and no adjustment to my credit card. I emailed them again about this and said I just wanted a full refund. They responded that they would refund my credit card but it would take 10 days. Over 30 days later still no refund. Upon doing research online, I learned how bad this company was, and I feared I would never see my money again. Frantically, I called their customer service number on a Monday between 9-5 about 10 times and only got voice mail- left lots of nasty messages. I even found the owner's cell phone number and left a message on his phone- it is based in Ontario Canada. I send multiple emails threating to report them to authorities if I did not receive a refund. I got an email response from them apologizing for the mistake, there was nothing the warehouse could do, and they would speak to the owner and get back to me. At this point I was fumed- based on advice of past customers that posted, I filed complaints to the Better Business Bureau (this company has an F rating!), the North Carolina Attorney General Fraud department, and the FTC. I emailed the company letting them know what I did and forward them the confirmation number of complaint filed from the FTC. Within an hour they emailed me back stating there was a money order in the mail that I will receive in a few days. I didn't know if they were just biding time and then make up some excuse that they send it out when I didn't get it. Plus what company sends you a money order when you put something on credit card! Well I can finally say that I got a money order for an exact refund in the mail today (2 days later). Thank goodness it didn't get lost in the mail since they only send it first class without any tracking number!!! What a horrible experience- save yourself the headache and stay far away from this site!!!
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angrycsutomer76
May 24, 2010
fraud
I have had a similar experience with this company. Do yourself a favor, DO NOT ORDER FROM THIS SITE!!! I place an order back on March 5th and never received the items that I ordered. I called customer service 2 weeks later inquiring about the order, after multiple emails with no response. I was informed that only 2 of the items in my order were in stock. I was informed that I could cancel the order or have the 2 items sent to me and my account price adjusted. I chose to have the 2 items sent. Believing they were a trusting company. I shouldn't have though, since the excuse the person gave me for not getting back to my previous emails was that the company did not have email or phone service for 2 weeks- poor excuse! Unfortunately, I still did not receive these items. So I emailed them two weeks later explaining I never received my items and just wanted a refund on my credit card. I received an email response saying that they would be happy to refund my card and it would take at least 10 days. Well that was a month ago!!! No refund and my credit card, which was charged $117.93 on 3/5/10 still has not been adjusted. Today I emailed them and made multiple attempts to call them- only answering machines- I left 2 nasty messages threating to report them to my credit card fraud department, BBB, and the North Carolina Dept. of Justice Consumer Protection Division if my card was not credited by the end of the week. I just received an email from them saying that they were sorry it has taken so long, there is nothing the warehouse can do, and they will report this issue to the owner and get back to me. Well if this matter is not cleared up they can be sure I will report them and send them emails and phone messages daily until I get my money back!!! They took my money for services never received- they are frauds and thieves!!!
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fly-weight
February 24, 2010
products never recieved
Ordered and never got my Bras like everyone else.
My paypal payment was sent to
Raju Trivedi (336) 767-1742 7035 Brandemere Ln, Winston Salem, NC 27106
Report this Guy to :
State of North Carolina Department of Justice
FBI Fraud Dept.
IRS.. I am sure he is not reporting all the money he is scamming of us to the TAXMAN
He has been scamming people since 2008 ...lets put a stop to it!
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christinel
February 20, 2010
Not As Described/Incomplete Order
Do Not Shop With these Crooks!
I purchased several items from this vendor on Dec 2009 and did not receive the order until Feb2010.
Upon opening the box I discovered they shipped an incomplete order and scribbled in pen "Out of Stock" next to the missing item.
Since then I have been actively trying to recieve a refund and been given the run around. I have sent four emails and made NUMEROUS phone calls only to have made contact with an actual person twice who made empty promises that I would receieve my refund.
DO NOT SHOP HERE! These people are scam artists. I only wish I looked them up before I shopped with them. Thankfully I used paypal to make the purchase and after filing a complaint with them they gave me a refund.
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laporte in
February 17, 2010
scam
Never received items and was charged immediately and company never returned phone calls, emails or letter. Never had any communication with anyone once my credit card was charged. They rip people off and are dishonest! Beware!
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Janet S.
July 7, 2009
Scam
Ordered four bras on 5/17/09 totaling $102.95. Made payment with Bank of America card via Paypal. Payment cleared on 5/18/09.
Opened a complaint dispute and claim on 5/27/09 after multiple attempts to get in touch with the seller. On 5/29/09 I received the following in an email from the seller: "There was a delay in shipping your order. Your order has now been
processed and we have expedited the shipment. You should receive your
order in 7 business days. We want to thank you for your patience and
apologize for this delay."
On 6/5/09 I received an email from USPS Services with the following: "This ship notification is being sent to you by the U.S. Postal Service at the request of JULIAS BRA SHOP. If the "Shipped To" address information is not correct, please contact the Shipper.", along with a tracking number.
On 6/10/09 I received the package from the seller but the order was not complete, only two bras were sent. And there was a note inside the package stating that the backordered items would be sent shortly. There was no invoice or any other paperwork in the package.
At this point I emailed Paypal and told them not to close out the claim as the order was not complete. I also emailed the seller but only got a response from Paypal on 6/13.
On 6/13/09 I received an email from Paypal with the following text: "Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund."
Basically all Paypal cared about was the fact that the seller sent me a package with a tracking number. Paypal didnt care wether the box was emty or not.
I then closed out my Paypal account because of this.
My next step is to contact Bank of America to see if they can get the remaining money back for the two items I have not received.
I just hope no one else has to go through this trouble, from Julias Bra Shop.
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KATHY G.B.
June 10, 2009
DID NOT RECEIVE PRODUCT AND NO RESPONSE FROM STORE
ON MAY 16, 2009 I ORDERED A SHAPEWEAR FROM JULIAS BRA SHOP.IT IS JUNE 10 AND I HAVE NOT RECEIVED MY ITEM AND I CAN NOT GET A RESPONSE FROM THE COMPANY.I LEFT FOUR EMAILS AND HAVE CALLED THE 800 NUMBER THAT APPARTENTLY IS NOT IN THE SAME BULIDING AS THE ACTUALLY COMPANY.DO NOT BUY FROM THIS WEB SITE IT IS A TOTAL RIP -OFF.PLEASE DONT TAKE THE CHANCE.THYE SHOULD BE OUT OF BUSINESS.
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Annette
February 27, 2009
refund refused for returned items
I purchased 6 bras from Julia's bra shop in January using Paypal. They were mailed USPS and I received them on January 29, 2009. I did not like 4 of the bras and contacted JBS to receive a RMA. I returned the items via USPS and they were delivered on Feb 6, 2009 to JBS.
As of February 27, 2009 I am still waiting on a refund of $78.87.
Paypal refuses to file a claim or issue a refund
the JBS website no longer exists (www.juliasbrashop.com) but I keep receiving ad emails from them (last one was Feb 21, 2009).
I have contacted my bank and asked them to reverse the charges.
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