The company name is "Juliet & Company", they advertised in Real Simple magazine and I purchased the Dahlia bracelet on line in May. I returned the bracelet in June, never was refunded so I contacted their customer service department via email. Was contacted initially by a representative, Robyn Dahl. Waited a month and still was not refunded. Sent another email to customer service, received no reponse, sent another email, still no response. It is now January and I still have not received a refund. I would not recommend purchasing anything from this company with the record of customer service and response to complaint.