I rented a jumper for my son's birthday party..the unit kept deflating..the children didn't use it at all. I called customer service and spoke with Mary, who assured me the owner Richard London wouuld be contacting me. I called on Monday, Tues, and Wednesday. They kept telling me he was out of the office. I finally demanded to talk to him and when my call was transferred to his office he answered by saying, "what do you want woman" he then proceded to tell me to quit "busting my chops" I have never dealt with such a jerk who runs a company that basically distributes throughout the united states. After doing some research I have found out that this Richard JERK has treated many people this way- the best he can do is offer 10% off the next rental, ummmmm NO i don't want to use your crap company again..I have also found out that the local news station had a segment on him, as well as several small claim in court in which he LOST...my goal is to spread the word..so far i am doing a pretty good job, MR. RICHARD LONDON, you told the wrong person to quit busting my chops...The bottom line is this man is running a comany that caters to children- RICHARD YOU ARE A JERK

MARCH 7TH 2009 WE RENTED A JUMPER FOR MY NEICES BIRTHDAY PARTY NOT KNOWING THAT IT HAD MOLD AND SMELLED HORRIBLE WE SIGNED THE CONTRACT RIGHT WHEN THEY GOT THERE BEFORE THEY HAD EVEN SET IT UP. WE FOUND OUT A WHILE AFTER THAT IT WAS MOLDY INSIDE AND YOU COULD SMELL IT FROM A MILE AWAY! WE CALLED THEM TO COME DO SOMETHING ABOUT IT THE DRIVER CAME BACK AND WIPED IT DOWN WITH A "DRY" CLOTH AND LEFT. I CALLED JUMP FOR FUN TO HAVE THEM SEND ME ANOTHER JUMPER OR TAKE THIS ONE BACK AND REFUND ME MY MONEY AND "JULIE" SAID I WOULD GET MY FULL REFUND IF I CALLED BACK MONDAY AND SPOKE TO "CANDY" WELL I CALLED CANDY MONDAY MORNING AND MY LUCK THE OWNER WAS OUT OF TOWN AND SHE CANT DO ANYTHING TILL HE GIVES THE OKAY. SO I CALLED BACK A FEW DAYS LATER AND NOBODY KNEW WHEN HE WOULD RETURN. I CALLED BACK OVER 15 TIMES WITHIN 2-3 WEEKS AND THEY KEPT GIVING ME THE RUN AROUND FINALLY I THREATENED TO TAKE THEM TO SMALL CLAIMS COURT AND RIGHT AWAY THEY SAID THE OWNER WOULD NOT BE REFUNDING ME BACK MY MONEY FOR THE JUMPER THAT SAT ON MY GRASS ALL DAY LONG( WE RENTED ANOTHER JUMPER FROM A DIFF COMPANY THAT SAME DAY) SO THE OWNER MR RICHARD LONDON OFFERED US 10% OFF OUR NEXT RENTAL (YEAH OKAY LIKE WE ARE REALLY GONNA RENT FROM YOU AGAIN AFTER YOU TOOK OUR MONEY) WELL I ENDED UP TAKING MR RICHARD LONDON TO SMALL CLAIMS COURT AND I WON THE CASE, HE WAS SO SURE THAT THE JUDGE WAS GONNA THROW OUT THE CASE BECAUSE WE SUED HIM AS RICHARD LONDON D.B.A JUMP FOR FUN BUT HE IS A CORPORATION. HE SAID HE WANTED THE CASE RESUBMITTED TO THE COURT AND THE JUDGE WAS LIKE NO I CAN CHANGE IT RIGHT HERE RIGHT NOW. SO IF YOU ARE PLANNING ON SUING HIM MAKE SURE YOU SUE HIM AS JUMP FOR FUN CORPORATION AND REALLY ITS NOT ALL ABOUT GETTING OUR MONEY BACK ITS THE PRINCIPAL THAT COUNTS HERE. AND HEY ITS REALLY NOT THAT MUCH OF A HASSLE TO TAKE HIM TO SMALL CLAIMS YOU CAN E FILE AND MAIL EVERYTHING ELSE IN. WELL WORTH THE EXTRA MONEY TO SEE THE LOOK ON HIS FACE WHEN HE LOST THE CASE!!! AND HE STILL WANTS TO APPEAL THE CASE! WHAT A DUMBASS! SO PARENTS PLEASE BEWARE RICHARD LONDON IS A THEIF, AND IF YOU DONT WANT YOUR CHILDREN CATCHING ANY CASES OF SWINE FLU DONT RISK RENTING FROM HIM! HE DOESNT SANITIZE HIS JUMPERS. AND HE OBVIOUSLY DOESNT CARE ABOUT OUR CHILDREN! THANKS FOR READING!

On March 24th I rented a jumper from Jump for fun. The driver was non english speaking and installed the jumper wrong. Because of this there was $400 damage to our deck. I tried unsuccesfully for a week to contact them.At first I was given to 8 different people. Told eight different things. They all have fake names. I was given the name of a supervisor that set up a time to come see the damage. She never showed up.I was finally put through to a man claiming he was the Owners assitant. His name was Gibson. Another phonie name. The owners name is Richard London. I informed Gibson what had happened. He said He would give me a 10% discount on future rentals. HA HA!!! No I want my deck fixed. I told him there would not be any future rentals. Come on seriously. Is this guy kidding. He informed me and I quote "Well what do you want me to do. Whats my incentive if your not going to use us" Ok,
Ok, I want my deck fixed. He hung up on me. Consumers beware. This guy runs a illegal business. It only has an 800 number. When they deliver the jumper, and your lucky if its on time they have you sign a contract. Basically saying they are not responsible for any damage it causes or their installers. Ok, send me that disclaimer first so I can read it over. Not on the day of the party for crying out loud. I plan on going to small claims court. I want to warn everyone not to use this company its negligent and has poor business practices.
I have never in my life seen a business that is this allowed to continue to do business. DO NOT EVER USE THEM.