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samanthabell
January 4, 2009
Refund promised and never received
I purchased a cruise from Gloria Holmgrin back in 2006 along with 7 other couples for a cruise out of Charleston SC. Then, she promised since I helped her sell so many, she would give me a refund for my cruise. Still to date, which the cruise was taken in Jan 2007, I have had no refund. The check was supposed to come to me once the last person has sailed out of the group when we purchased back in 06. Well, the last person was my dad. He changed his mind on the crusise and I helped him sell it in July 2008. The new owner of the cruise tickets had to WESTERN UNION THE MONEY IMMEDIATLY!!!, fishy?, and then Gloria would request a refund from the cruise line that my father never booked with to begin with. Its way complicated. Anyway, over 50 phone calls later, and over 25 emails unanswered, I still have not received any refund for my gracious attempts to help her business out and as for my dad, guess where he is, the same boat as me. No refund and no phone calls. The poor lady who purchased the crusie from him didn't get any confirmation on her crusie until the Wednesday or Thrusday before she sailed that Saturday. I wonder, well, I know, the horrible time she had trying to get ahold of Gloria for confirmation on her cruise.
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January 28, 2008
money refund
I purschased a vacation from Gloria Pipkin now Gloria Holmgren(a travel agent) to go to Poland along with 3 of my friends. The cost of the vacation to Poland was close to $10,000. We had to pay up front with cash. Due to health problems, we had to cancel the vacation in September. We have called her and tried to get the information on the insurance we purschased or the booking agency to get a refund. At first she said the check was in the mail, but now, she will not answer the phone. At the time we booked the trip her agency was Jump on Board. Since then,she moved from SC to Texas.
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