What a company! They are rude and liers. They are full of hot air and when pushed for details of their decisions they hide behind Privacy Laws and Bank Policy.
Having had this card for a number of years with a measly credit limit of $2100, and having paid my bills each month I received an email stating I was approaching my credit limit when I knew I was no where near the credit limit. The Bank had decided to reduce my credit limit, hence take me from a good debt and loan to a terrible one, hence impacting my credit report!.
The story was The Economy, but the Customer Service Rep. could not not give specific details of why, then it was non-activity on the account - there was activity but paid off each month - another excuse shot down. Then when asked for what private information they had about me which lead to this decision I was told they could not give it to me as it was against the banks policy. So when I asked for a complaint number they could not even produce one.
What a load of con merchants - no wonder the country is going to the dogs, and this is the type of business our tax dollars are going to support.
The Barclays connection is interesting as I was a Barclays Customer for some 30 years and was never treated with anything but politeness and respect - that is no longer my opinion of one of the Big 4 in England.
My plan - to close this account with immediate effect and pay off the small remaining balance and go back to the old fashioned way of doing busines - using my Bank account, as this was my only active credit card. Obviously if I owed millions I would not be harassed!