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October 10, 2008
executed de-authorized transfer
After initially accepting credit card balance transfer, when contacted by bank representative for additional information .
I explicitly and articulately stated, that I immediately wanted
this application canceled/delated and no balance transfers were
to be performed, citing the organizations exceptionally poor
communications, customer service, and inordinately long turn around times for return contacts . I was assured all transactions and the application would be terminated and verified by mail.
Instead, 8-10 days later I received in the mail a mastercard
with a 2317.50 balance for partial balance transfers, executed
emtirely against my order . Juniper bank offered zero assistance toward correction or reconciliation of thier actions .
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September 22, 2008
raising interest rate at will
THis bank opened my account 2 yeas ago with the decent rate of 8.99% I have always paid on time yet I recently received an overlimit notice (!?) so without hesitation I sent in double the amount to cover it only to fide that the nex month I was overlimit again and this time I noticed the interest rate had been jacked up to 20.99% so that they could keep me overlimit and act as though it was my fault, and continue to charge me more fees. I'll pay this off ASAP and close this card. Seems they are making their good customers pay for their bad debts with thier shady doings and underhanded status changes. Oh and when I called the supervisor was not "available" and was to call me back, RIGHT!
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