I had a Juniper card with zero balance for years. I started using it for business travel, didn't miss a single payment and they charged me 32%!!! I emailed for a lower rate and they said there was nothing they could do. My credit score is in the mid 700s. I guess I don't charge enough for their taste. I have since closed my account. These people are true vultures and demonstrate why this industry needs some regulation. Without any over site you get this kind of limitless greed and unethical business. Imagine someone who may get in a little over their heads and be locked in with these lower than slime humans. Tony Soprano has nothing on these guys!

Come on people. We can do better. Manage your finances and live within your means. Stuff is just stuff. Companies like Juniper make it look easy to have all the things you think you want, but they are essentially con artists.

Good luck!

I called to get a payout on my account. I paid the said amount, but I got another bill, and they said it was from interest. So I paid that amount and they took two days to "process" my online payment, thus making me late! I owed nothing on my account but was held to a $40 late payment fee!!! Other reputable businesses would have waived the fee, especially since I was never late in making payments prior! I am submitting a letter to their corporate office to tell them this sad story of low-down business tactics! Juniper ***.

I STRONGLY recommend AGAINST doing business with this company.

Well it appears that I am not the only one--I was starting to think I was a bit nuts...my first payment was due in Aug--only $5 I talked to a rep and then went online to setup an auto payment--I asked the rep if I should pay the $5 while on the phone he said no, that the auto payment would take care of it--well the payment did not withdrawal--I got late fees...$39 +$39, talked to another rep in Sep who checked the bank account number said the draft would go through and it did, but evidently she removed me from auto payment so I be darn in Oct my draft did not go through, well since it is on the due date I did not know this until after the fact again $39 +$39 because the late fee puts it over the limit and then another fee--they talked to me as if I have no clue what I am doing and of course their notes say different. I originally set up to make a payment of $60. Now today the rep says I am $130 over due, talked to me quite snippy like I was a scum bag and transferred me, the next rep talked down to me also—my statement said only $88.73 due. Now this shows me over due 3 times in a row, has hurt my credit and prevented me from getting a loan to pay off this stupid account—and oh yeah I started with a lovely 8.99% interest rate which was quickly adjusted up to 31.74%.

I will also be posting the same information on pissedconsumer.com , complaintboard.com and make a complaint to BBB. I have informed Juniper (in writing) if they assist me in resolving the error I will report that information to all places I have made complaints. I have also informed them that I will provide the BBB complaint number to them. I will additionally provide links to these complaints.

I STRONGLY recommend AGAINST doing business with this company.