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betty arrowood
January 27, 2011
charges
I wish to discontinue this service I am being charged $48.00 and didn't use it this month. Please advise.
Betty Arrowood
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TA90210
January 17, 2011
Poor advice
I contacted a company online called Just Answer to answer a question I had about my atv Their ad said quick answers to atv problems from an expert. I chated with a mechanic called RACETECH. One of the first things he said was that he answered my question and I should click accept to pay him. That was before I got an answer! I should have left right then but i wanted my atv fixed. The information he gave me was wrong. He never mentioned there was a clip I needed to remove and I almost ruined my axle. He asked me to pay him about three times and I did cuz i thought the information was right. That was before I checked it out better. I feel that he ripped me off.
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Needwood
January 7, 2011
unauthorised billing
I paid £17 for an answer to my plumbing problem but now find I am being billed £17 per month for unlimited service which I definately didnt sign up for. S far thyey have drawn an additional £34 from my bank account. The only telephone number I can find is in the States, which is great if you are in the UK. I went back into the site using a different email address etc with the same problem and the sign up definately does not say that the fee will be recurring. This is definately an unlwaful scam, which is a shame because the advice that I received from the plumber in the UK was good. I have left two or three messages on the site contact section where they say that they will contact me within 24 hours but no contact. The money has been taken directly from my bank and I cannot easily claim back. If anyone knows how I can contact these scammers then I would be pleased to hear from you. Thanks
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Angry of England
January 7, 2011
Non Communication No Service
Just Answer is a total nonsense. Take your money and never able to communicate - frankly typical when dealing with the USA
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joseph teale
November 14, 2010
money taken but no answer to question
I asked for information rgarding cushing disease in dogs but received n answer from the vet Iwas put in touch with but have een charged
for the service
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Patricia Yates
November 13, 2010
No response to question but money taken out of my account. £28 and a further £38.
I sent a legal question on line to Just Answer and waited all day but no reply came on two occasions, this was on 10th November. On the 11th November my account shows two withdrawals - one for £28 and a further one for £38, neither of which was sanctioned by me. How can I recover my money.
Patricia Yates
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mattlepree
November 11, 2010
38.00 Scam
Claimed deposit would not be posted until question answered. Rammed the credit card deposit through immediately. I suggestg a class action to get rid of these scam artists. Any Takers?
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Jack Caldwell
November 4, 2010
Agreement Disclaimer protocal
JustAnswer $23 fee. Nov 4, 2010. No, I didn’t sign their Disclaimer. Who would. But I am nervous that they have my charge card number. Also frustrating, I can’t find a way to phone them or send a direct email complaint. All communications are locked behind their website. J. Caldwell, Wheeling IL.
DISCLAIMER
Please click "I Agree" below to continue.
Information in questions, answers, and other posts on JustAnswer ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, and are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Don't show this disclaimer again
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sueparfitt
November 3, 2010
computer prblem
the reason for this complaint is they took money from the account without permission and i would like the£28 refunded
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ArwenPrice
October 25, 2010
SCAM!
This website claims to have "experts" who will answer your questions for $20-$50. I paid $38 for someone to give me BAD advice, someone who turned out to be completely wrong and was clearly not an expert at anything.
After realizing that I had been fed ridiculous information, I attempted to get the refund of my money that was promised ALL OVER the website, saying "100% Money back satisfaction guarantee!" I have contacted them THREE separate times for a refund and they have not even responded to me, let alone returned my money.
This website is an absolute scam and should be avoided at all costs!
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