STAY WELL AWAY... my husband was quoted $99, then once they took the car apart was told it would be more like $650.. when my husband refused this they said that it would be a problem to put it together again.. my husband made the mistake of negotiating with them down to $330; only for us to return 5 hours later and get a bill for $454... when my husband argued with them the fact that they had quoted him $330 upon agreeing to have the work done they called him a liar and showed him some paperwork that he had signed that had not actually had the price displayed there upon doing so... bottom line is that this is a big big con... STAY AWAY.. you will get ripped off and robbed off your hard earned cash... they commit fraud and are cheats and liars.. will be reporting them to the BBB as well

I've also been checking the net for similar complaints, as it seems this company is flooded with them... how do these people stay in business? Surely consumers should be better protected and be able to do more about this sort of thing!!

I called Just Brakes on 11/09/08 to get estimate for replacing brakes on my 2003 BMW X5. The rep. introduced himself as Bo-J and said it would cost $99 plus. He said to drop the car for an estimate. So, I dropped my car there and after 45 minutes he called me saying to come by and check to see what needs to be done. He wouldn't discuss the price on the phone. When I got there my car was on the lift with all four wheels off. His mechanic proceeded to show me that the boots on the front axle were torn and leaking oil. This seemed obscured since I just took the car to Honest-1 Auto a few week earlier for a brake inspection and they didn't mention anything about the boots being torn. Also the car was inspected at BMW dealership a few months ago! I just wanted to get the cheapest estimate available to replace the front brakes. My car has only 45K miles. It's highly unlikely that the axle boots would be torn like that. I think Just Brakes tore them! They wanted to charge me $550 to replace them. Also, they said I need fix the calipers because the piston is sticking. The cost = $220. Also, Bo-J said I need to replace both front and rear pads and rotors. The cost = $430. The grand total coming to $1200. What a Ripoff! I was furious. I told him to put the car back together and I am taking it somewhere else. He tried to convince me to fix it there because they would charge much less than the dealership. Upon leaving I told him that he'll hear from my attorney.

STAY WELL AWAY... my husband was quoted $99, then once they took the car apart was told it would be more like $650.. when my husband refused this they said that it would be a problem to put it together again.. my husband made the mistake of negotiating with them down to $330; only for us to return 5 hours later and get a bill for $454... when my husband argued with them the fact that they had quoted him $330 upon agreeing to have the work done they called him a liar and showed him some paperwork that he had signed that had not actually had the price displayed there upon doing so... bottom line is that this is a big big con... STAY AWAY.. you will get ripped off and robbed off your hard earned cash... they commit fraud and are cheats and liars.. will be reporting them to the BBB as well

I've also been checking the net for similar complaints, as it seems this company is flooded with them... how do these people stay in business? Surely consumers should be better protected and be able to do more about this sort of thing!!

Need to get my wheels barrier replace on the left driver side of my truck, the price started off at $500.00 dollar by the time I got a call the price was $1009.00. Okay, the manager was saying now I need to get my rotor replace, and I just had those done last year and brakes as well. Then the manager gave me the long story about my the tire falling off when he place my truck on the lift. Then I told him that I didn't have $1009.00 to get my truck repair, then he stated that if I didn't pay for entire repair, I won't be able to get my truck back with out paying something the minimum would be $500.00. Okay I drop the truck off on 18th of October and I explain that prior to leaving my truck that I didn't have the money.

So, I ask could I leave my truck here until the 31st of October, because I needed time to come up with money. Okay the manager agree I could leave my truck there and won't be charge a storage fee or diagnose fee. Okay after talking to the manager who was very disrespectful about not allow me to have my truck towed, I was speaking with on the phone and he never mention that my truck couldn't be towed. The store manager call me back a hour later and said that my truck couldn't be towed because it only had three tires, so he told the towing company that they couldn't take the truck. I wanted to have to truck towed back to my house which was walking distance. I called the corporate office and spoke the distance manager and he was worse the store manager. Bottom lines is don't ever take your vehicle to any of the Just Brakes they are about making money at your expense.

To Whom It May Concern:

Re: Corey Blevins
4805 Memorial Drive, Stone Mountain, GA 30083.


I wanted to take a moment and recognize outstanding customer service. I contacted
Just Brakes to inquire about having my brakes fixed. Corey Blevins answered the
phone and invited me in. His invitation was so cheerful and enthusiastic that
I wondered who the world this guy was is. Upon arriving at the store Corey assisted me
very cheerfully and thoroughly. It has been a very long time since I have met someone who appears to be so happy at his job. The customer service was outstanding
but Corey’s attitude is what made all the difference in the world. Just Brakes is very fortunate to have Corey on their staff. He is certainly a cut above the rest.

Again thanks and my deepest regards,

Francine Harmon
Executive Assistant/Benefits Coordinator
Drug Transport, Inc.
Direct: 678-987-2218
Fax: 404-795-9072
Cell: 678-296-5818
fharmon@drugtransport.