Just Energy / US Energy (Same Co.)

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Addison, Illinois, United States

Just Energy / US Energy (Same Co.) Reviews

AlexxL June 15, 2010
SCAM
Salesman walks in (if you do your research you will find out the pitch, it's word for word) and says he is here to see if we qualify for a discount. We almost fall for it because we couldn't find anything negative on the company Just Energy except for 550 BBB complaints (his rebuttal was that it's out of 3 million - ok that's fair enough I said and moved on because if that's really the case, fine...), I pulled up a news report on a company US Energy and he heard it play in the office, immediately he responded that it was their competitors, as the title read Just Energy but the news report was on a company US Energy it didn't click right away that he was lying to my face about their name change, it took a couple of extra minutes of research after he left (because I asked him to leave the contract with us in order to do more research - reason for that is because after I played the report, a lot of red flags went on in my head because he tried to engage in a conversation with me about 6-7 times while I was trying to ignore him, and was really trying hard to get my attention off of the computer when he wasn't even talking to me at the beginning). To be polite, I asked him to comeback the following day to sign the contract. Needless to say that HE DIDN'T... Why? I think I understood that when I read all of the scams they pulled on everyone else (they do not guarantee savings, they guarantee a locked price, basically playing a gamble on the gas prices, while in actuality their company wins because the rates (if you calculate) are 6-7 times more than what you currently pay, so when you call back to cancel, you can't get a hold of anyone ever, and they charge you a cancellation fee, so if you have a bill for your first month on one hand (which is after the 30 day cancellation period) of 400-750 dollars and a cancellation fee on the other, they win on both sides... I believe I know now why he didn't come back or even called. And I can't believe he lied right to my face and said it's their competitor as he was waiting for a signature, and I later found out that US Energy changed their name to Just Energy. This is not a company you do business with.
I hope this helps someone, because I couldn't even relay how close we were to signing the contract and getting ripped off by someone wearing an aloha shirt and flip flops... I have a copy of the agreement but didn't have time to scan it in, sorry guys...

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