Just Energy
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Category: Home & Garden
Contact Information Michigan, United States
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Just Energy Reviews
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dlmmnm
May 4, 2011
SCAM
After having Universal Gas & Electric for four years and then changing their name to Just Energy, I had had enough of my gas bill going up and up - the utility bill was at least $600.00 a month for the three coldest months in a row each winter, I knew I would have to pay the early termination fee, but I felt I would save myself some money in the long run and I was moving as well. Not only did they rip me off every year, within ONE MONTH of my notice of termination, they sent my account to a collection agency!!! In addition to taking extra money from me, they want to ruin my credit!!! I WOULD ADVISE ANYONE WHO IS THINKING OF SIGNING UP WITH THIS COMPANY, NOT TO DO IT!!!
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Embarassed and ANGRY
March 14, 2011
MISLED
My fiancée recently quit his job to move to Boston because he saw the many opportunities that Boston had to offer. We applied to so many jobs over the past few months and still weren’t getting anything. Until we started to look into the help wanted ads and employment guides/employment source. And for those who check out the newspaper you see the signs on the back saying " $18/hr avg rate immediate start!! No experience required we will train you call 1-866-339-7657" So as you know us as human beings see an easy way to make money because some of us are feeling the pain and stress of the economy. So he called and got an interview and was immediately hired. He goes to the orientation and they tell him that it’s a commission job and that you will get $60 per person you sign up and that you will be making close to $800 and $1000 a week. That’s when he realized that the company was false advertising. But we all know when someone mentions you will be making ridiculous amounts of money you say OK let me stick it out and see, especially when you have bills to pay. And so he did and they made everything sound easy peasy, and that the hours are different, but then he found himself working 7 days a week from 8 am to 8 pm. Guess what’s next out of all the hours and door slamming in face work, he only made 4 deals, 2 pending and 1 was cancelled and one was denied, he expected to get $120 and mind you they don't take out taxes. So he gets another job and quits the one he has and his check finally came 2-3 weeks later and all he got $39 for the first check and $12 for the second...Now can I say rip off and there fucking excuse was...nothing they had no real reason. They made stories about how people was complaining, mind you the person who signs up gets a verifying phone call from a live representative repeating everything so the customer is clear and still wants to stay with JUST ENERGY. Before I end this I am not only complaining of how unfair my fiancée was treated but for the many other customers who got ripped off as well. I recently newly researched the company unknown to my fiancée and they are being investigated by the better business bureau. I am not only embarrassed but I feel horrible that my husband was even involved with that scam company. Before you judge find out info on the company, Google: JUST ENERGY SCAM...Then you judge for yourself, was my fiancée ripped off or not?
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Cheyanne124
January 26, 2011
Making it hard to cancell
I foolishly agreed to sign up for Just Energy through a salesman who showed up at my door after dark. He said I had 3 days to cancel without penalty, of which I immediately knew I wanted to do after signing up. My contract had a tear off portion on the back for canceling, it said the only way to cancel was to sign and mail in that form within three days. So I mailed it the next morning. Today is the third day, and I was getting nervous about it, so I called the company and sure enough, they hadn't received my cancellation. The woman was polite and agreed to cancel my account, saying it was going into effect now. Now, I'll be crossing my fingers and hoping it actually is canceled. MAKE SURE YOU CALL TO CANCEL, DON'T MAIL ANYTHING.
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bill tait
November 28, 2010
scam
Just recieved a collection agency notice on behave of just energy, we always paid our bills for everything, there was no previous notice, contacting them they said we owed them $500 period . For what ? we still don't now dates times etc... no info just pay or else !
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suvcoke
November 14, 2010
Hydro
This company will harrass & lie to you. I am at the end of my contract. [Thank God] My bills for six years have been double what my neighbers pay for the same amount of hydro used. They have been calling me and coming to my door. I have politely told them I am not interested and to go away. I have called the Ontario Energy Board to complain. They told me to fax, e-mail, phone & send a registerd letter telling Just Energy I am not renewing my contact with them. I hope it works.
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RichardBT
November 3, 2010
extending contract without permission
This company had a signed commitment in 1998 from my ex wife. Since that time they have continued to charge us for their products even though I never re-signed. When I called them they said its an automatic renewal if you don't contact them. How can they do this ? Is there a law suit against them on this? On a union gas bill the charge is about 20 cents a cubic metre - they are charging 33 cents. When I questioned them on it Mal - who works there - offered a 18 cent lock in for one year. The contract clearly says its a 5 year program signed by my ex in 1998 who has moved out and is NOT an owner many years ago. As for renewal I never signed anything with them - they just renewed it when I didn't respond to their junk mail. Can anything be done about this?
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Notfunkenright
October 4, 2010
Not disclosing all information on contract or bill
For starters they do not disclosing all the information on bill. My wife signed a 5 year agreement which cannot be terminated, but during my conversation on the phone with an agent, she told me that i would have to move out of province to terminate my contract. When i mentioned to that agent that i am newly divorced and may need to sell my house and move, well she said that my contract would be reinstated at my new address. I just don't understand why i have to continue a contract that i was not explained all the proper information from the get go. Now all of a sudden there is new rules . There explanation of the extra charge is that they have purchased last year an approximated amount of hydro for me and that if i go over my yearly usage ewhich was never disclosed, then i have to pay a penalty for the amount that i use as extra, and if i use less then they credit me. Ho ya like that will happen. They will always make sure that there approximation is less that what you actually use. I have never seen a credited charge on my bill. If they miss calculate this yearly amount then to bad for you man. At the time during my phone conversation with the agent my question to her was " I am lock in a set price for five year and what happen if the rate goes down " She agreed that the 7.99 kW/h rate does not have any limitation to how much i use and that i can basically renew after one year at a lower rate if the price came down and this creates a new 5 year contract at that time. What a scheme. What a rip off. That was not the deal. On top of that there is monthly administration fees. Which was never mentioned. I bet you that when the five years is up if you don't call to cancel they might just renew without any problem with out you concernt.
Boy I would definitely like to be part of a CLASS ACTION LAWSUIT as i am sure i am not the only one in this mess.
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WILLIAMS, DANA
May 10, 2010
FALSE CHARGES FOR CANCELLATIONS
I WAS CHARGED SEVEN HUNDRED SOME DOLLARS AS A CONCELLATION FEE FOR A SERVICE THAT SHOULD HAVE BEEN CANCEL ALREADY. I WAS TOLD THEY HAD NO RECORD OF ME CANCEL THE SERVICE BUT I HAD SEVERAL PEOPLE TO SHOW UP AT MY HOUSE IN THE PASS TO RESIGN UP WHICH I TOLD THEM I DIDN'T WANT THE SERVICE ANY MORE. I FEEL THE FEE IS WAY TO HIGH JUST TO CANCEL SERVICE THAT SHOULD BEEN CANCEL ALREADY. THIS HAS CALL ME TO BE STRESS OUT AND ANGRY
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BluemanZZZ
March 22, 2010
renamed from Alberta Energy Saving Plan LP
Guess what!! Alberta Energy Savings Plan LP is not doing business in Alberta anymore, but their new company Just Energy is!! I checked the websites and the addresses are EXACTLY the same in Ontario.
Had a couple of their "Professional" sales staff (read University students on Commission) pay a visit to my house in Fort McMurray last week, same old bull**** sales line> When I told them that I was already getting ripped off and didn't need to be gouged any further, they asked why most of the people they spoke with that night were so hostile. I told them the whole story about Alberta Energy Savings Plan LP. I laid it out to them almost word for word the script they were going to follow to try to see my current bills. I told them the scam of long term energy plans was old news and that most people have been warned against this practice.
I will keep at it, and keep calling on the Government to get their heads out of the sand and see how badly the people of Alberta are getting ripped off.
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maggie leighton
February 6, 2010
fruadulate selling
I had very aggressive door-to door sales people and relentless phone calls from Just Energy claiming that I signed a five-year contract with them which I do not. How do I make sure they haven't forged my signature ? and how do I get them to stop harrassing me? M.Leighton
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