Just Right Auto Sales

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Category: Automotive

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United States

Just Right Auto Sales Reviews

oldham June 23, 2010
Quality of Product
I purchased a car from Just Right Auto Sales last April 2009 and it's one of the worst experiences of my life...now, I've bought used cars before (as well as new ones), BUT I've NEVER had as many problems with an automobile as I've had with theirs...And I've heard that I'm not the only one who has had bad experiences with their vehicles...Every other month it seems that something else goes wrong with this particular 2000 Buick Regal LS that I bought...i.e. left front brake vibrating, ignition, parking brake cable coming loose, air conditioning not working, right rear window not going up, left rear window not going up, driver's side window not going up, rear-view mirror not attached, car not starting in mornings when the weather is slightly cold...

When the car was still on warranty I took it in to have some of the earlier problems repaired, some were done, some were supposedly done...Once they kept the car for TWO WEEKS saying that they were checking on my problem of it not starting when the weather was cold in the morning...I had to go get my car when the loaner car that they let me drive broke down and wouldn't start...THE LOANER CAR BROKE DOWN!!!...When I went to get my car, the repair tech said he couldn't find anything wrong with the car and that he "started it EVERY morning..."...and yet when I tried to drive my car home, it wouldn't start because the battery was dead...My thought was: How can the battery be dead if he "started it EVERY morning"?...The left brake that they supposedly fixed when the car was under warranty is still having the SAME problem, the rear view mirror that I paid for them to fix is back down again...The other problems are on-going...

It's not that I expected NO problems with a used car, it's just that EVERY OTHER MONTH IT WAS SOMETHING GOING WRONG LIKE CLOCKWORK, like it was known by them that these problems would happen, like it's all a part of some scheme to rip-off customers (who come to them because of credit problems) with repair charges on vehicles that they are already being OVER-charged for.

The repair manager/technician that was supposedly did the work on my car is no longer with the company...In fact, the location that I bought my vehicle from in Chamblee on Peachtree Industrial has closed down, so now I have to deal with the location in Duluth...I talked to the General Manager there, Anthony Jackson, known as A.J., who referred me to the repair tech there who says that they have no loaners available (which I'd need in order to get back and forth to work). He also said that in order to find out why the car will not start on cold mornings that he's have to duplicate the problem which would be hard to do (now that the weather is warmer)...the problem was happening up through April EVERY cold morning, in fact I came close to losing my job because of the car making me late to work too often)...The other problems they said they'll fix, but of course I'd have to pay the price...I told them to just let me get another car from them, to just take this car back...No response to that suggestion...

As far as I'm concerned Just Right Auto is just that...a scam...a dealership that preys on financially challenged customers with OVER-priced, poorly serviced vehicles that they can make even more money from with the inevitable repair costs that WILL occur...a friend of mine said her sister just told them to "come get your car..." after the vehicle she bought from them kept breaking down on her for months and left her stranded on the freeway one night...Since I don't have another car to fall back on, I can't do that...but, I need to do something...

Can you - or anyone else there - check them out?
Jyear86 March 16, 2010
rip your asss right off!!!!
I bought a car from Just Right and 2 years later I manage to fix over $4, 000 worth of damages and still more problems to fix. The car I bought was a 2000 for escort coupe Zx2. At first I thought it was a decent car and this was the only option I had. They were in such a rush to get me into a car they even took $100 for me to drive off the lot. Lets just say I wish I had never went to JRAS!!! I am still paying on it and have $8, 000 left to pay and have already paid $16, 000 on it. This is a piece of shit car that needs to be burned as well as JRAS needs to be shut down and out of business. I am doing everything I can to get help on getting rid of this car so I can get into a car I deserve and Know it's worth paying for. If anyone reads this please let me know if you know anyone who can help!!!
October 31, 2009
Rip off
I went too look for automobile just right auto sales chattanooga.i found several cars too look at.the salesman was in a hurry too sell a car.i filled

out a credit application as buy here pay here car lot. said ya youre approved, but one thing, the car i picked was a repo from that week, out on the car lot. sales manager said i could drive another car if the owner did not come and get it????? they have too hold repos for thirty days. i said i dont know about this deal.said i would call and let him know. he said he needed money too hold 800.00 dollars, too keep from selling the car. i left the money. called back later and said no too the deal. i wanted my money back. said he couldnt do that, sales manager told several stories as too paying my back. it would come in the mail, of course it didnt. called again said they would send it too him. a month went by still no return off my money. called sales manager never responded back by phone or email. finally

i sent emails too corporate office with no replys back. emails too them.

seem like noone could help me. after a month i submitted a email too the are regional manager there at this car dealer. he replied back by email check is at the store one month later, no customer service respect of sorry

too the customer. if fact he said nothing. went too the car dealer next day

he came out from his office with a check nasty look at me, never spoke too me. handed me the check and walk away saying nothing too me. i thought if i

represented a company just right auto chattanooga tn, i would tried too use some common courteous with a consumer. ALL I CAN SAY IS BEWARE OF THIS

COMPANY . THEY WILL NOT REPLY TOO ANY COMPLAINTS YOU HAVE. THEY ARE RATED BAD FROM BETTER BUSINESS COMPANY. SO CHECK AUTO DEALER OUST FIRST, DONT BE

RESSURED TOO BUY SO FAST.

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