I purchased a car from Just Right Auto Sales last April 2009 and it's one of the worst experiences of my life...now, I've bought used cars before (as well as new ones), BUT I've NEVER had as many problems with an automobile as I've had with theirs...And I've heard that I'm not the only one who has had bad experiences with their vehicles...Every other month it seems that something else goes wrong with this particular 2000 Buick Regal LS that I bought...i.e. left front brake vibrating, ignition, parking brake cable coming loose, air conditioning not working, right rear window not going up, left rear window not going up, driver's side window not going up, rear-view mirror not attached, car not starting in mornings when the weather is slightly cold...
When the car was still on warranty I took it in to have some of the earlier problems repaired, some were done, some were supposedly done...Once they kept the car for TWO WEEKS saying that they were checking on my problem of it not starting when the weather was cold in the morning...I had to go get my car when the loaner car that they let me drive broke down and wouldn't start...THE LOANER CAR BROKE DOWN!!!...When I went to get my car, the repair tech said he couldn't find anything wrong with the car and that he "started it EVERY morning..."...and yet when I tried to drive my car home, it wouldn't start because the battery was dead...My thought was: How can the battery be dead if he "started it EVERY morning"?...The left brake that they supposedly fixed when the car was under warranty is still having the SAME problem, the rear view mirror that I paid for them to fix is back down again...The other problems are on-going...
It's not that I expected NO problems with a used car, it's just that EVERY OTHER MONTH IT WAS SOMETHING GOING WRONG LIKE CLOCKWORK, like it was known by them that these problems would happen, like it's all a part of some scheme to rip-off customers (who come to them because of credit problems) with repair charges on vehicles that they are already being OVER-charged for.
The repair manager/technician that was supposedly did the work on my car is no longer with the company...In fact, the location that I bought my vehicle from in Chamblee on Peachtree Industrial has closed down, so now I have to deal with the location in Duluth...I talked to the General Manager there, Anthony Jackson, known as A.J., who referred me to the repair tech there who says that they have no loaners available (which I'd need in order to get back and forth to work). He also said that in order to find out why the car will not start on cold mornings that he's have to duplicate the problem which would be hard to do (now that the weather is warmer)...the problem was happening up through April EVERY cold morning, in fact I came close to losing my job because of the car making me late to work too often)...The other problems they said they'll fix, but of course I'd have to pay the price...I told them to just let me get another car from them, to just take this car back...No response to that suggestion...
As far as I'm concerned Just Right Auto is just that...a scam...a dealership that preys on financially challenged customers with OVER-priced, poorly serviced vehicles that they can make even more money from with the inevitable repair costs that WILL occur...a friend of mine said her sister just told them to "come get your car..." after the vehicle she bought from them kept breaking down on her for months and left her stranded on the freeway one night...Since I don't have another car to fall back on, I can't do that...but, I need to do something...
Can you - or anyone else there - check them out?