Asked a question in the TV/Electronics section. Got the answer after 2 days - I have had my issue resolved by then as it was quite urgent.
According to the "how it works" information on the website, it was all perfectly fine for me not to accept the answer, to not to pay for the advise and to request a refund (refunds possible for up to 1year from the date of initial deposit, they say).
Wiithin the 2 weeks time I have requested refund 4 times...Guess what...NOTHING!
I submitted a query to customer support..Guess what...NOTHING!

And here are just some examples of the scam being pulled out right in front of the silly, silly public (like me...)

"...The Shockingly Simple JustAnswer® Promise:
If you’re not happy, you don’t have to pay.
Wow, that’s a pretty bold statement. But we’re standing by it..."

"...Decide if you want to pay your Expert Your personal deposit remains in your JustAnswer account until you decide to spend or withdraw it. Satisfaction is fully guaranteed!..."