I only just noticed in Feb 2011, that Money was taken out of my Bank Account. I got the Bank to find out where my $30 was? They had looked and to my Disbelief "JUSTANSWER *DOCTORS had been taking amounts of $30 nearly every month since July 2010 as that is far as they could go back!! I had to think for a while on WHO? this mob is? After a while i re-called something to with them (only once)! But to me i am REALLY sure it was a lot longer than then. All i remember is seeing on the Internet & I asked a Question to a on-line Doctor?????. I cannot at all remember the question or even the response! Too this day I have NEVER had contact with them in any way at ALL, by the site, by email, by NOTHING. BUT apparantly i gave them my bank/or card details?? And i don't even remember if i did pay anything that ONE time/or if i did pay anything it would NOT of been $30!! As there is NO-WAY i could of afforded that!? This has caused me BAD stress, Lots of crying(even in bank) & have been wanted this stopped!!! The Credit card disputes where able to find them & details, & i was getting letters by the dozen from bank Disputes! Which most time had to go down to bank and" ask what does this mean"? I asked the Bank a few times to STOP my account? but was told NO! cause they where trying to find them! So I LOST more money just recently! Though i have a new card, its still has same info??? I am a single Mum, who is Disabled & when stressed my pain triggers off!! So i have been in constant pain, Highly stressed & sick of crying(the bank even seen me break down not long ago) I was so confused just recently with all the amounts of paper work sent to me, & the bank contacted Credit Cards Disputes & then i was told how to stop them from taking money out! BUT then yesterday got a letter from Disputes and said NOTHING can be done, & NO reinimbursed as APPARENTLY i agreed for them to take out money!! I SWEAR ON MY LIFE I NEVER DID. I am going to fight this, anyway i can. Even if it means going on TV. Or was told to go through Fedral Police! I was told by bank to go into JUSTANSWER *DOCTORS and cancel my ?? dealings with them! So i tried but there was know where you could go unless you Login first? Yeah Right! There was only a USA phone number, NO address--NOTHING. I am happy though to see other people got caught in this too(sorry not happy for you) but i mean it may be helpful to prove to bank that others have been Ripped off Too. To me my best bet is to close my account with this bank, and join another!!! J.Windon ( Australia)