JustAnswer

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Category: Websites

Contact Information
England|Greater Manchester, United Kingdom

JustAnswer Reviews

margaretsymes September 19, 2010
overcharge
overcharge on experts help line
kobusco September 8, 2010
REPEATED PAYMENT
i CONTACTED JUASTANSWER DUE TO A PROBLEM WITH TRANSFERRING MY EMAILS FROM A NOTEBOOK TO A DESKTOP COMPUTER. tHE ANSWER WORKED SATISFACTORY. AND I APPROVED PAYMENT $30 FROM MY CREDIT CARD.
nOWHERE WAS THERE AN INDICATION THAT I WAS SUBSCRIBING TO A SERVICE OR THAT I WOULD BE CONTINUOUSLY BE PAYING UNTIL DOOMSDAY
T H I S I S N O W WHAT IS HAPPENING EVERY MONTH. TO QUESTION THE SITUATION AT THEIR WEB ADDRESS I AGAIN HAVE TO MAKE A PAYMENT.
I AM A 63 YEAR OLD MAN WITH NO PENSION. I DO NOT LIKE TO MAKE SUCH PAYMENTS TILL I DIE.
IF REQUIRED I CAN FOREWARD EXTRACTS FROM MY CREDITCARD ACCOUNT
[email protected]
Mary Anne Williams September 8, 2010
no service rendered
I was charged for services before rendered. I paid my fee of $15.00 through PayPal. Hoping to get some technical software assistance I waited for someone to contact me and no one ever did. After 3 days I canceled my inquiry and sought help from another company. I find that JustAnswer never credited my credit card for my fee. I want a credit issued to my credit card in the amount of $15.00
Jaime Stewart September 7, 2010
Double billed on credit card
On or about August 24, 2010 I ask a question for legal advice and was charged $30.00. I used my Mastercard credit card for the billing. I received my Master Card bill and was charged twice for a total of $60.00. I tried calling the number next to the billing amount, but it refers you to their website: www.justanswer.com/billing. But no response.

This website is a scam and are overcharging pe0ple's credit card.
Emery Cook August 24, 2010
overcharge
Over Charge
Mrs I.A.ABBOTT August 21, 2010
continuation of Direct Debit
No proper address details to enable to cancel Direct Debit
CD Theron August 12, 2010
Unauthorized debit on my Credit Card
I visited the web site on 2010-05-05 to request information, but at no stage did I provide my consent
to this company to debit the amount of R124.00 on a monthly basis on my credit card.
The transaction for the monthly debit of R124.00 should be stopped immediately and the amounts
debited since May 2010 should be refunded immediately. The amount of R 496.00 should be refunded for the following debits:
5 May 2010 : R124.00
5June 2010 : R124.00
5 July 2010 : R124.00
5 Aug 2010 : R124.00

Please refund and provide me with the proof of cancelation and refund to email : [email protected]

Thank You

CD Theron
cheryl russell August 6, 2010
unauthorised bank access
I recently used this website to access medical advise and was chargedfor this service, which Was part of using the site.This week they sent me an email asking me to answer a quick survey about the service I received. When I replied and sent back their survey, they then accessed my bank ac again and took another $23 for answering their survey. What a scam!!! I have emailed them but don't think I'll receive an answer.It is sad to think that a service that has medical Practitioners working for them would do this. I always thought that doctors were ethical people but I have been proven wrong. So Sad
willbill1313 July 7, 2010
DOUBLE CHARGES AND NO KNOWLEDGE
HAD A QUESTION ABOUT MY 15 YEAR OLD YORKIE'S EXTENDED TIME IN HEAT. MY VET WAS OUT OF TOWN, THOUGHT I WOULD ASK. GUY GAVE ME RIDICULOUS RESPONSE, MAINLY THAT SHE PROBABLY HAD BLADDER CANCER, AND THEN CHARGED ME FOR TWO QUESTIONS.
STAY AWAY FROM THEM. BIGGEST RIPOFF I'VE STUPIDLY USED ON HERE.
RPick June 15, 2010
rip off
I asked just one tax question (which was really never answered to my satifaction - but I agreed just to get the agent off my back) - now I am being charged EVERY month. Even though they do not answer any question and I have tried to cancel, but they won't let me!

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