I had to put in card details before I could ask my question, was told there was an expert waiting to converse with me, if I was not statisfied I did not have to pay, my payment would only be taken untill or if, I clicked on autherise button.
I asked my question, no reply for 3 days, my question was answered with a request for more information before they could answer. I did not reply, nor did I click any autherisation button.
my bank statment 30/12/09 myjabill.com have taken £11.00 without autherisation.
[email protected].

Two days ago I discovered my name on Google, noting that I was accused of harassing a disabled social worker in Buffalo NY. When I went to the website, JustAnswer.com, I found a query dated on or around 19 Dec.2009 from a customer whose identity is Xed out, but who names myself and my two other sisters, and names our cities of residence, along with allegations of abuse from us, all of which are untrue. JustAnswer.com go on to advise this woman that she could instruct lawyers to start court proceedings against us.

It is my opinion that JustAnswer.com have acted unprofessionally in allowing my and my sisters' names and locations to be published, thus not protecting our right of privacy. I cannot act in my sisters' names, but I would like to make the strongest complaint against this company for publishing my personal information without my express permission. I did leave a complaint with their customer services department, but then read about them on your site and do not want to get sucked into paying deposits to them.

Many thanks.
K. Inglis

I asked a question on this website and agreed to pay 18.00 I thought that was all they were going to charge my debit card but they charged $34.00. I wrote to them requesting a credit of 16.00 to my account and wonder if they will in fact return this money to my account. I won't get sucked into this type of scam anymore, that is for Sure!

On 10/23/09, I asked for help with a malfunctioning cordless mouse on JustAnswer.com. The site made it appear that a person would assist. The "answer" was canned language from some computer guide not specific to my question. The info shown did NOT help at all.

I should've known it was a phony site, when asked which of 3 levels of compensation I was willing to pay. I picked $18.00. Was I a dupe!

I paid with PayPal and have asked for a refund.

I submitted a question to Justanswer and paid £6.30. I was told the money would only be taken from me if I accepted an answer. I haven't had any answers at all but the money has been taken.