|
nexttarget
August 21, 2009
took money from my acct
i went on justanswer.com and they took 30dollars out of my acct and didnt provide any answer to be paid 4. i want my money back
|
|
|
Cher-bear
July 29, 2009
scam/noanswer want deposit back
I wanted some simple answers about my dog. well this seemingly free website had me go through all of the registration process ask my question from their "experts" and then tell me i need to provide a "good faith deposit" which i can not seem to get back. also i never even got my answer from them. this site is a rip-off and i encourage EVERYONE TO STAY AWAY FROM JUSTANSWER.COM!!! i have tried every avenue to get my "deposit" back and all they do is run you around in a web of circles. i hope this does not happen to anyone else out there. i have a hard enough time affording to feed my family without having my money stolen for absolutely nothing!
|
|
|
Willwag
July 10, 2009
terrible service
I paid $ 23 for some expert advice. what i got was ripped off, answer was not correct and cost me a few hundred in mechanic bills.
|
|
|
nycin
June 19, 2009
BILLED AND NO SERVICE
I needed some advice on a wound my cat received by a raccoon. I needed the information immediately and this seemed like a good option. I asked the question and was asked how much I would pay- I chose 13.00. It directed me immediately to paypal where I paid the amt. in full using my bank acct. Received the receipt and waited. About an hour later I got an email that I had a response. I went to retrieve and it asked me to pay... I contacted customer service and they said I had not paid. Checked paypal and it was received by them- also deducted from my bank acct. I sent them the receipt and went back and forth with about 20 emails. Got no where but the run around. I asked for a phone number - I called, no one answers... so left a message. 2 days later and have gotten nowhere. I am really ticked off- not even just the money- but the principal and the time I have taken on this! Ridiculous... DO NOT USE THIS COMPANY- YOU WILL BE SORRY!
|
|
|
gloria j. denlinger
June 11, 2009
money
took money out of my bank account and wasn't supose to, complaint details is in subject of complaint. thank you gloria j. denlinger. i did not accept any answer's i received so they told me i would receive all my money back in my account in four days but instead the took twice as much more out and made my account over drawn bt 148.00.
|
|
|
Marilyn Wabich
June 3, 2009
unauthorized payment
I asked a question on JustAnswer and was asked what amount I could pay - I hit the $15.00 and submitted my question - which the answer was what I already knew - so instead of accepting I replied and received a message that my question had been submitted to experts and I should receive an answer shortly - well I never did receive an answer but they took my $15.00 and overdrew my checking account and my bank charged me additional 36.00 for overdraft. They say the are issuing me a refund but the 36.00 is also their liability - do not use this service at all.. if you need questions answered call your local hospital who usually has an "Ask a Nurse" department---these people are preying on the sick and uninformed and should be put out of business. BEWARE
|
|
|
George Sagi
May 8, 2009
Unathorised Charge $175.00
I clicke the $10.00 box that I am willing to pay for recomendation of a symple drawing software program.
They charged me for $175.00.
I sent them an email and claimed a refound. No response yet. I was in touch with their 'Expert' waiting for further advice because the first wasnot fully useable. I am waiting for both responses. 08 / May/ 2009
|
|
|
judy cunningham
April 29, 2009
double billing
I agreed to pay $9.00 for a medical opinion and was charged twice on my credit card on 4-28-09. I demand a refund of the second charge immediately. contact me at 817-899-5671 !!!
|
|
|
teebeeay1
February 10, 2009
Dodge mechanic answers
People need to be aware that JustAnswer.com/Dodge can provide inaccurate information despite statements that they have certified mechanics providing answers. I read a solution regarding the weeping hole on the water pump of a 2005 Dodge Grand Caravan 3.3L with a solution to change the water pump and instructions on how to do so - for a 3.8L...
Here is what I wrote to them, but wasn't able to submit without providing CC information:
**'Simple Solution' for the 2005 Dodge Caravan 3.3L pump change doesn't work - you need to remove motor mounts and allow engine to drop in order to remove pump even with pulley unfastened and slid back onto pump. The fins on the pump don't allow the pump to drop out/ or the front of the pump hits the unibody - just not enough clearance (and it is spelled 'weep' as in to lose fluid/cry regarding the weep hole) My hubby is a Red Seal mechanic of 25 years, and he told me it wouldn't work but I wanted to try. However there just wasn't any other way to get that pump out in the 3.3L without taking out the pax side engine mount bolts and letting the engine lower - the pump and pulley then fell out on their own. Also it was a 3.3L that was asked about, not a 3.8L as is referenced in the answer.***
|
|
|
Anthony
January 15, 2009
Online scam
I recently presented a question regarding a personal problem on justanswer.com. I received a response from an IDIOT named Ms Chase. This person is clearly out of touch with reality and gave me no practical advice whatsoever. Because I was inexperienced with the website, I accepted her answer and was charged for this.
While many people on this site have been very helpful and give excellent answers, this MORON named Ms Chase has no business posing as an 'expert'. She has no formal training---she might as well be a radio talk show host. This expert is a scammer and completely unqualified. I would not recommend anyone accepting answers from her at all.
|
