Justask.com
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (6) |
|---|
|
Category: Websites
Contact Information
Texas, United States
|
Justask.com Reviews
|
J R Cox
March 9, 2011
Refunds are scam and a con
JustAsk initially replied that no charges would be made against my Visa until I received an acceptable answer. There is also a stipulation in their terms that states no refunds will be made after 30 days, However, my interpretation of that is there is no charge if they found no answser, therefore no refund necessary as no charge would be made against my Visa.
Reality == after 40 days, still no answer at all, they closed my question???? To me, that meant they could never find an answer to the LG plasma TV specific problem. NOT SO == They charged my visa and created an account for me --TOTALLY IGNORING the fact that no answer of any kind was ever provided, and since they had held the question over 30 days, they charged my Visa illegally, then disallowed any refund since the question was over 30 days old. They are non-resonsive to my demands for a credit to my Visa.
It is not worth a lawsuit for the $17 but hopefully some hungry attorney will step in with a class action lawsuit for the hundreds of scammed users and if nothing else, put them out of business.
|
|
|
koast lady
May 14, 2010
refund
I made a good faith deposit on my credit card to this company. The answer i received did not help. I e-mailed customer support and ask for refund. They said my card would be refunded in 5-7 days. It has still not be refunded and no one will answer my e-mails. Its sad because i used this site before and was very satisfied but i will never use again.
|
|
|
dynomike12
May 5, 2010
spam
I started to register with the website so that I could try and get an important health question answered online to try and avoid scheduling a doctor's visit the following day for my infant. I had to enter all my personal information and I actually sent them my top secret, personal, non spammed email account address. The last screen ask how much I was willing to pay. I decided to just pay my doctor instead so I canceled the registration. Next day the website sent me a reminder to ask me how much I would pay to get the question answered. They saved my information even when I did not complete the registration. Next thing I know, I am getting all types of spam and viruses. Another email account to abandon!
|
|
|
bonitabetty
April 29, 2010
not giving answer
I have been trying to get some feedback on captcha. This is a code which was developed to prevent computerized answers to sweepstakes. The idea is that a computer cannot understand weird forms of letters and numbers. Only humans can understand. Well, I don't understand. You are supposed to copy what is written in the block and my answer is never right. I read a little about it and it seems that each letter or number have a coded meaning. How do you get the rules. That was my question. I can't tell any more and if I could, I wouldn't have contacted a JustAsk expert.
I tried to explain this to their customer service on line and their answer was "this cannot be answered." There doesn't seem to be any other way to reach them that I could see. They said it would be $14.00 per month per year but you could cancel if you said you were not satisfied within 30 days . I wasn't satisfied within 30 minutes. I doesn't seem they want to answer anything.
|
|
|
Hollandale24
January 26, 2010
can't go into the link to view my response
I paid $18 by debit card for a answer to a medical question and they said in a email they had a answer to my question but i can't get into the view your answer link or reply now link. I just want to kno how i can get a refund because i think that this may have been a scam!
|
|
|
Cath McDonough
October 5, 2009
unathorised charge to credit card
I decided to use the service and before accepting the information was told it would cost £10.00 but that I would get a discount for being a new memeber. I foolishly agreed and expected £9.90 to be charged to my card. My statement has come through today and I've been charged £20.00 - its extremely difficult to try and contact them and don't imagine for one minute I'll ever get this back - the site should be closed down as they're deceiving users and fraudlently taking money from them.
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
