I have never been thru such crap and bs in my life. I ordered on line a wedding band, last november2010, before the black friday sale. On Christmas day, I gave it to my partner, and really it was not well received. I wanted to return it. All over the receipt, I had 6 months to return, printed all over it . Took it to the store, and was told no, I must return it on line. Called them 4 different times, they confused it with a purchase from Sears. What a mess. Meanwhile, I lost my job, had to delcare bankruptcy. I asked them many many times, to please mail me a check. I could have used the 101.00 for food at this stage of my life. They did a credit on my old credit card, which I no longer have. The account was closed. All I ever wanted to do was speak with someone. All of their email stuff are third world people, and they are so misinformed. Not against them, just want it corrected. Just got another email asking me how satisifed I was with Kmart. Never, and I mean NEVER buy anything on line from them. They are horrible to deal with. Just horrible. Same for sears, I will never step foot in either store again. Do yourself a favor, DO NOT shop at Kmart or Sears. They are terrible about returns. Thanks for listening and reading.