I went to a K-Mart store in my neighborhood to return some bras I purchased on 01/29 11 I needed a bigger size.I did not try them on at the store; because I purchased a size I normally get. Because they were made different which I did not accommodate for I felt it was my right to return them; only thing is I had taken the tags off and placed them in my drawer. Tuesday 02/01/11 I decided i would wear one which is when i discovered it felt too snug so I proceeded to try on the other one and found out it was to snug also. I had my reciept; told the lady who waited on me who's name was Monique I wanted to exchange them for a different size she proceeded to inquire the reason for their not being any tags and wanted to know if I had worn them and then washed them before I brung them back. I was soo insulted by this comment. Under who's authority does she think she has the right to assume I would do something like that I even went as far as to ask her; she commented thats what they do all the time i don't know yet if she assumed that because I am an African-American but i will not spend money in a place that thinks they can get away with saying and categorizing all people because of their color or her ignorance.

I am very disappointed in the product that I ordered from your online service. I purchased an upright freezer as a Christmas gift and the FIRST on that was delivered did not work. It would only heat up not freeze. So I called and I then found out that I had to pay the full price again before I could have the replacement one delivered. I did as they told me and paid AGAIN so the delivery was set again. When the delivery guy came to replace the new freezer he took it upon himself to become a repair man. Please take note that this was being delivered to my sons home as a gift and that my son is Blind so he went by what this man told him. Needless to say this man did not leave the new freezer and after he left my son placed another tray of ice in to see if it would freeze well it didn't. Go figure.I am know waiting for the third delivery. I feel that I should be compensated for my complete inconvenience. At least some reimbursement. I would appreciate a reply from someone just to let me know that this did not fall on deaf ears. Thank You Mrs Cindy Cote

Dealing with these people has been an absolute nightmare! Firstly, my fiancé and I are planning to get married on December 27th, this year and we wanted to buy our wedding bands at K-Mart, because K-Mart has the matching band to my engagement ring and they had it for a really decent price. I went on their website on the 27th to purchase my ring and his, only to find their site was down. Kind of bummed out, their live chat support said to try the next day. So, the 28th, I went back on their website to purchase the rings. The prices were different! We were frustrated, so I called their customer service department and spoke to a really nice woman and I explained to her my situation and how they should still honor the sale prices from the night prior because their site was down. She couldn't do that but offered me 10% off of the entire order, I figured, fine better that than nothing at all.
She processed my order on the phone all went well and the order went through. Until my fiancé got an email confirmation for the order and noticed that his wedding band was not included in the order. She then told me that his ring was out of stock. I wanted to cancel my ring and she said she cancelled the order. I informed her I would call back on Monday the 29th. When I called back on the 29th, the rep I spoke to, said that the order had NOT been cancelled, she cannot cancel it and, AND the 10% discount was never applied! I was furious. She said I'd either get an email saying that they would ship or they cancelled the order (this didn't make any sense to me considering she had already told me that they could not cancel the order) but whatever. About an hour later, I got an email: Unfortunately, the merchandise has already shipped or released to be
shipped for your order reference number 190248249, therefore we are
unable to cancel the order, as you requested.
Funny. Here we are a week later and I still haven't received my wedding band when delivery was promised by 12/2. My fiancée called back twice tonight, first got a supervisor, Brian, Brian kept telling him that their computers were down and he couldn't get any information regarding my ring and what the hold up was. He honored the 10% discount and said to call back and speak to some one else within a couple hours. At this point, my fiancée was reluctant, but decided to go ahead and repurchase his ring again because Brian notified him that his ring was NEVER OUT OF STOCK! Even though two reps before him told my fiancée that it was. He just called back and spoke to another supervisor by the name of Pamela, she did NOT HONOR the 10% off, gave a bogus excuse that Brian didn't put it in the notes. Again, reluctantly because we have our hearts set on these particular rings, he decided to go on ahead and order his ring, AGAIN, for $20.00 more than the sale price. He was instructed to call back on Monday to get an update on where my ring is, as PAMELA'S COMPUTER SYSTEM went down again. (What is wrong with their computer systems?) Of course she managed to place his order through before this happened. (What a coincidence?) Just now checked email for confirmation and guess WHAT? This order for my fiancée's ring got DECLINED AGAIN! Thank you K-Mart for screwing up my wedding. We are a struggling couple on a fixed budget that have been together for 14 years and we're having a very simple wedding at the courthouse because we cannot afford anything more extravagant. Thanks to your bogus site, well below par customer service representatives and shoddy computer systems, your company managed to completely botch our wedding to the point where we have no idea what we're going to be using for wedding bands! Beware! K-Mart as a WHOLE is just absolutely terrible and after this experience we will MOST CERTAINLY NEVER shop there EVER AGAIN! We will be encouraging everyone we know to do EXACTLY THE SAME!

i USED TO SHOP AT THIS STORE QUITE FREQUENTLY, BUT LAS FEW TIME, ALL I HEARD WAS MEXICAN MUSIC, THIS STORE IS STILL IN A PREDOMINATELY WHITE LIVING AREA, IF YOU DO NOT WANT ENGLISH SPEAKEING PARTRONS IN THERE PLEASE CHANGE THE NAME TO K-MART HISPANIC STORE.

I had prescriptions on file at another pharmacy but decided to have them called in to K-mart this time to advantage of the $25.00 gift cards being offerred. When I got there I found out that since I had them called into K-mart instead of the other Pharmacy I was ineligeble for the gift cards. Dumbfounded I said so your telling me I should have had these prescriptions called into the other pharmacy first then call here and ask to have the prescriptions transferred? What sense does that make since I already had the prescriptions filled prior at other pharmacy??? This was a transfer of prescriptions in all sense of the word transfer...