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lins12
November 24, 2014
Store Full of Hate
I totally agree as well. I have never in my life experienced such a horrible human interaction. The man that is pictured above is so completely full of hatred, it ruined my evening. I was so excited to go to their store, because I LOVE the stuff that they have inside. I had been admiring it for weeks. But I can't begin to explain the way that this man ran me out of his store. I was very happy to see all of the lovely decor items they had, and I really loved the items in the store. BUT, this man followed me around the store in an incredibly aggressive manner, and even made grunting sounds when I would admire something. When I smiled at him, he very adamantly refused to make eye contact, but insisted on standing 2 feet away from me and staring at me with what seemed to be pure anger as soon as I went back to looking at the items. It really felt like he was actually staring me down with disgust. I promise that I had done nothing but walk through the store in pure admiration, and a few attempted smiles. I really did love the store. But this man's energy was enough to frighten someone. When I felt I should engage him in conversation because he was breathing over my shoulder (I spoke in French and asked what the bottle in question was meant to be used for), he again refused to make eye contact, and refused to answer me. (In fact he made a grand display of sweeping his head to the side as if he was refusing to speak to me). He was acting very bizarrely and almost trying to intimidate me into leaving his store. When I tried to talk to him about why he was ignoring me, he started yelling at me and relished in the possibility of an argument, which I really had no intention of having. I left the store. HORRIBLE, and totally inexplicable given that I was nothing but appreciative for finally being able to see the store in person. I will never return.
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SilverKing202
September 25, 2010
Stay away from Kaolin in Paris
This furniture store is close to BHV in Paris (Metro: Hotel de Ville). They have a lot of cool stuff, but trust me, if you want something that they need to order, you are in for quite a ride. We ordered a sofa that they promised in a few weeks - 4 months later it arrived, completely different from what we ordered. When we tried to change it, they became extremely rude, mysteriously forgot their english and basically told us to get lost. We are now spending another 5000 Euro on a new sofa and have simply had to throw the one delivered by Kaolin in the trash...and I wont get into the describing the rudest treatment we have ever experienced in a shop !! My recommendation: if you're an expat living in Paris, enjoy looking at what they have on display, but do not buy it!! You WILL regret it...
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