Early in my AS degree I won a 1k scholarship "voucher" on account of my GPA, that I was told by my admissions adviser, would drop off my loan at the end of my degree program. I have never seen, read or signed the voucher. I graduated 12/21/10 with my AS, 4.0 GPA Summa Cum Laude. Kaplan is now telling me that my voucher has been void because I took off one term due to illness. My 10 week absence was discussed with my academic advise who never mentioned this would invalidate my 1k scholarship voucher. I have appealed this and sent Kaplan all the documents they requested, along with a signed physician's note advising them I was under her care at the time of my absence. Kaplan has now agreed to re-instate my voucher, but guess what? NOW THEY CANNOT FIND IT.
I have been waiting TWO months to start my Bachelor's program. I am now requesting my transcrips so I may attend another school. Kaplan does not practice what they teach! ETHICS! Why would you hold up a 4.0 Summa student who was willing to give you another 32k for another degree????

I enrolled in Kaplan in 2007 on line classes, I was told that I would be able to work the class around my schedule and go at my own pace. Well that is not true. I had a class twice a week at a scheduled time and work that had to be done each day. I was working two jobs and needed to do this at my own pace. So, I dropped out and sent my adviser several email, the computer that this was on is long gone now, with no return for appr a month. When I did here from them it was a bill for $800+ and am still getting bills and phone calls daily from AES. They said I would have to have all my info to fight this and I don't, but I need to let everyone know what happened to make them aware. Also, I hear now that Kaplan lets people "try" their classes out without any obligation before hand so that they can see if the schedule and everything will work for them. I should have been offered that same thing and wouldn't be in this situation. I explained all this to up to three people at Kaplan and none of them helped me.

The FA and SA offices at Kaplan University are a joke! My main complaint is their documentation management and their lackadaisical attitudes when dealing with students. I swear the majority of the folks that work in these departments are stoners just from the way they talk and carry themselves. I have really enjoyed the academic part of my college experience at KU, but this has marred my impression of KU in a big way. I know most schools suck when it comes to FA but this experience takes the perpetual cake!

Hi
My name is Connie. I still to this day can't believe the reviews/complaints on Kaplan FA dept. that say the same thing. Had I known then what I do now I would have gone else where.
Everytime I ask to talk to the FA dept Manager or Dean I get hung up on or a excuse given. I have been told by numerous employess Kaplans holds funds especially my EEL. I had to get it because Kaplan burned up all my grant money. Both Sallie Mae and FAFSA have said they can't do this and Kaplan knows they will get paid so no need to hold it. But they do. And I have even told them they can't. Also, like this stipend for January came in 1/5...spoke with a employee the 12 and she like the others told me there are 2 type of accounts-one is handled quicker cause it is hassle free, the other, like mine for example has to be manually done/entered and they have up to 14 days to post it. She didn't deny many wait to post it the 14th. She said she would put a work order in to get it going (my internet was shut off...printer down etc... and I have no other money thus missing classes). The other schools I went to believed it isn't their money-I have to pay it back...once they get it it is posted THEN and sent to me. Last one (October) took 30 days to get to me. Found out that Kaplan had it on the scheduled day (Oct 13). Also, Kaplan employees have told me it isn't just for school use it help with daycare, etc. Whereas others say don't rely on it it is for school...well duh...how can u go to classes, pay for a sitter etc when the school sits on the funds. And as for the teachers...bbbbuuuuuwwwwaaahhhh... I have yet to get any help from the 4 I had already. Thus, I did poorly on assignments. Kaplan especially the FA dept deliberately does what they are doing...it is wrong and unfair and someone should legally intervene. Asking for help or a specific someone...top line is no one available...or call u back...never does. (I can keep going)

Kaplan University a subsidiary of the Washington Post Financial Aid/Business Office out of compliance while commiting fraud and misappropriation of funds

The majority of State Universiies release refunds to their students 2 weeks before classes starts or 2 weeks after school starts. State Universities also disbursement dates on their website validating the dates that refunds will be disbursed to their students. Many private online/community colleges universities are under the assumption that they are not required to follow the state and federal guidelines. I am a graduate student in my 6th term with a 4.0 GPA at Kaplan University. Each term is 10 weeks long; however, Kaplan feels that they do not have to issue stipend checks from Direct Loans until the 8th-10th week of the term. Expense Loans are designed to assist students with living expenses during a designated term. However, at Kaplan loans taken out by students is assisting the university or the Washington Post with their expenses which is fraud and misappropriation of funds.