I have been going to Kaplan Univerity for a while know and they have added another $864 extra to my college charges. They cant figure out where these charges come from and I had an internal audit done on my account and the next thing I seen was an email kicking me out of school with a 2.9 average. I was placed on academic probation. What a way to screw people over.

Beware Students----I was just informed that i have to start taking 3 classes at kaplan because i dont have enough hours in at kaplan and that I have to pay an extra $800. I am homeless and working in new york and am having a hard time in keeping up with the extra scams kaplan is putting on me.. It is worth finding a new and non corrupt university to attend

I have read several of these complaints and I must say I'm in 100% agreement! This school is horrible. I graduated with honors with my associates decree and decided to enroll in Kaplan for the sole reason their credits were $125 cheaper than my college and I was looking forward to saving money while in college. Needless to say from the 1st month I enrolled, the financial office has been a nightmare! Here is an example of one e-mail I have sent (there has been several and I have saved everyone of them)...

"I am sending you this e-mail due to my frustration with the management of my account here at Kaplan University. I graduated with honors from another college and decided to enroll with Kaplan because of Tenisha Walker's encouragement with this being a better college. I was impressed with the financial and academic advisers I spoke to. Realizing your Bachelors program was less expensive, I enrolled to obtain my degree.

I was first promised the wave of my technical fee and was told it would take less than two years to obtain my degree. Needless to say, no one would help me reverse my technical fee because I was told technical fees are never waved. Almost six months later when I happened to locate the form Ms. Walker signed waving my fee, I immediately faxed it in and my fee was waved. It took my persistence to achieve what Kaplan should have already done.

Since last summer I have been receiving calls because of my balance on my account. When I enrolled, they clearly stated my FASFA would cover my tuition and I would have extra to purchase Microsoft Word and other supplies I may need (this is why I changed colleges). With no phone call from my financial adviser, my FASFA was diminished due to the poor handling of my account. I tried several times to contact Mike Lisak, over three months later, (again with my persistence) I was able to get a hold of him. He explained to me taking two classes too many, I can only take one class at a time in order not to be in the negative. He also said he would maximize my student loans in order to ensure I will have enough to pay for my tuition.

This is alarming because this means it will take twice as long for me to graduate (which was not promised to me when I enrolled) and I have never had to only take one class at a time. Since last September of 2009, I continuously receive calls about my account, even though I reduced my credits in half. I Spoke to someone on Oct. 4th, 2009 at 11:30 a.m. explaining I am requesting a different financial worker. I was told this needs to be escalated and a Katy Burke would call me. I waited, called again on Oct. 9th and was told a Tiffany Washington would call me because Katie Burke does not handle financial aid. I waited, On Dec. 23rd I called AGAIN and spoke to an Amy Cagle and was told a Teonna Perkins would call me on this matter. I must say, I am going to take this matter further if I cannot receive the support my money is paying for! To this day, I still have had no financial help with my concerns and frankly I have never experienced such unprofessionalism at a college! My grades have suffered because I am consumed with this quandary."

After over a year of torment from this school I have made the decision to withdraw and accept my loses. Trust me I am trying to obtain an attorney so that I can receive some of my money back from them. I have never done a class action suit, but I have found several students that have experienced the same situation..They should be held accountable for what they put their students through.

I'm writing this email as a disappointed and dissatisfied student of Kaplan University. They are holding my funds from me for no reason what so ever. They've also caused a great deal of hardship and distress on me, my unborn child, and family which is affecting me physically and sending me to the ER and Doctor constantly. All the hardship they're causing me is putting me at high risk once again. I've already had 1 miscarriage due to stress and anxiety while attending Kaplan University. I refuse to go through that again because of the burdens that the school is placing upon me. If anything happens to my unborn baby due to all this stress and anxiety that is stemming from Kaplan, I will definitely take some kind of legal action. I also have a child that's 2 year old and he's suffering also because of Kaplan. He needs things and I can't provide for him like I want to because Kaplan is putting me in debt. I've been threatened for an eviction. My power can be turned off any time now, and my phone is suspended. I can be homeless at any time. These are not things you should have to go through or worry about while being pregnant.

I am a non working mother, but whenever I'm enrolled into school I get a check every month from the VA which allows me to pay up necessary bills that are needed to be paid. This is because I am the daughter of a Disabled Veteran. Kaplan has done a terrible job notifying the VA of my enrollments each semester I was enrolled with them. Each time they failed to notify the VA, they caused a delay for me to receive my check and bills to lapse. This causes late fees from every angel and my bank accounts to go in the negative. As of right now, Kaplan owes me money for loans and I have not received anything from them. These are loans that I applied for and was approved for that I have to pay back, I've never received the funds. Kaplan lied to me and said they sent the money back to the lender when in fact they are still holding on to it.

I joined the school thinking I would be treated fairly and sincerely by all staff employees and employers. This was not the case. Just recently my file had been tampered with by an Employee that works in the Orlando Campus Center named Cateria Powell and she works within the Financial Aid Department. This woman put false notes into the system under my account and canceled all my payments that were approved to me and that were suppose to be dispersed to me. I had 3 payment that were suppose to be mailed out to me. One was suppose to be mailed out Aug. 17th, another Aug 20th and another shortly after that. I received a letter in the mail stating that these payments have been mailed out to me which is untrue. Today is Sept. 13th and I've received nothing. For some unknown reason, Cateria Powell canceled my transactions which has stopped me from receiving the funds I was approved for and suppose to receive within that promised time frame. This caused a great amount of debt. I've come to find out that Kaplan isn't truthful about the time frame of when they say they're going to send your funds. What this employee has done with her bad judgment and poor decision making is cause hardship on me and my family and created an even bigger financial struggle then they put us in at first. I blame Kaplan because they hired her. It's obvious that Kaplan isn't good at selecting and training they're employees.

Calling the school is impossible because each employee has there own answer and will never truly help you because the problem never gets solved. They will have you going back and forth, calling from here and there. It's a run around and the job is never done right. There's always excuses and its discouraging. When I keep calling for a status on my case for the corrections that are suppose to be made to my account, the business office tells me that the money had been sent back to the lender when it most certainly has not! This is embezzlement! They lied about the where abouts of the funds and they're keeping the money that is entitled to another person which is me. I hope no one else falls at the hands of Kaplan like i have.

They are holding the money that's due to me within Kaplan and I don't appreciate it because its an uncalled for financial burden I have to carry and its causing hardship and pressure on me, my unborn child and family. Close ones around me have seen the results of how Kaplan has neglected and mistreated me in this matter. No pregnant woman should have to bare un-necessary burdens. It is a fragile time. I just want the funds that are due to me that they are holding on to dispersed out to me. This would be a great relief to me and my family. We've suffered enough, especially the loss I had with my other baby while attending Kaplan and all the problems that came along with this school. Something needs to be done about Kaplan.

I am so happy that I decided to change my mind about this school. I am thankful that they only got me for the $80 enrollment fee. These people are only trying to take your money, but when it is time for them to pay you back money they just constantly give you the run around. You might sit on hold for about an hour or so, sometimes no one will answer the call at all. I was given voicemail that was always full. I even sent a email about the problem and still have not got a reply.